A big Aloha and Welcome to Robin Washington as Salesforce new President & COFO! A visionary leader, former CFO of Gilead & Hyperion, and longtime Salesforce board member, Robin’s expertise will guide us into the Agentforce era. ❤️🤖
Loved presenting the Eisenhower Global Leadership Award from the Business Council for International Understanding (@BCIU) to my friend and @salesforce CEO Marc @Benioff. Marc has been a trailblazer, not just in business, but in redefining what leadership looks like in the 21st century.
When I was contemplating leaving @HuffPost to launch @Thrive, Marc gave me some of the best advice of my life: “Stop making lists of pros and cons, close your eyes, and jump.” That’s the essence of Marc — combining bold decisions with heart and deep core values.
Marc has always been ahead of the curve:
➡️ He championed the connection between well-being and performance long before it was mainstream, helping to dismantle the myth that burnout is the price of success.
➡️ He’s on the forefront of the AI revolution, using technology not just to boost productivity but to nurture essential human qualities like empathy and collaboration.
➡️ And he’s proven that business can truly be a platform for change, from closing Salesforce’s gender pay gap to advocating for children’s healthcare, education, and LGBTQ rights.
Over the past five years, Thrive Global has partnered with Salesforce to support their employees. I’ve seen firsthand how Marc’s values resonate across the company, creating a culture of care, connection, and purpose.
In his book Trailblazer, Marc asks us to imagine a future in which CEOs apply the same focus they bring to solving their most complex business problems to making the world a better place. We don’t have to imagine it completely, because we know such a thing is possible. Marc is proving it every day. #BCIUGala
Just released: My interview with @SalesforceBen on #Agentforce! Ben dives deep into Salesforce’s latest AI innovation, and we discuss how Agentforce is “what AI was always meant to be.” We explore Agentforce’s potential to redefine CRM and compete head-to-head with industry giants. Don’t miss this inside look into our vision for an agent-first, AI-driven Salesforce. Listen now and discover how Salesforce is pioneering the next era of customer success! You can listen to it here: https://t.co/WPsTEyEw2W #Salesforce #AI #Agentforce
Imagine an agentic layer across your enterprise that empowers with trust and precision—a limitless digital workforce. Welcome to Agentforce, now available for all Salesforce customers. Going beyond Copilot, Agentforce combines powerful models with secure, intelligent data management to deliver actionable intelligence through autonomous agents. This is what AI was meant to be. ❤️🤖 #Agentforce #AI
When you look at how Copilot has been delivered to customers, it’s disappointing. It just doesn’t work, and it doesn’t deliver any level of accuracy. Gartner says it’s spilling data everywhere, and customers are left cleaning up the mess. To add insult to injury, customers are then told to build their own custom LLMs. I have yet to find anyone who’s had a transformational experience with Microsoft Copilot or the pursuit of training and retraining custom LLMs. Copilot is more like Clippy 2.0. 🤷♂️#AI #Microsoft #Copilot https://t.co/tZaGlvSKqS
“Lilly Ledbetter, who sadly died this weekend at age 86, spent almost two decades working at a Goodyear plant in Alabama. After discovering through an anonymous note that she was being paid significantly less than men doing the same job, she made the brave decision to challenge the system—first through a decade of legal action, and then, when the U.S. Supreme Court ultimately ruled against her, fighting successfully for legislative change.” #equalpayforequalwork
I am deeply saddened to hear of the passing of the remarkable Lilly Ledbetter, who forever changed my understanding with the simple but powerful phrase, “Equal pay for equal work.” It’s shocking that, as a CEO, I witnessed firsthand how wide the pay disparities were—not just in my own company, but across so many others we acquired. Lilly taught me the fight for equality starts with pay equity. There can be no true equality without it. My heart goes out to Lilly’s family. May peace find them during this time. Here’s a piece I wrote for TIME in 2016 celebrating Lilly’s legacy: Thank You Lilly Ledbetter. Now a more appropriate phrase than ever. https://t.co/qaXF3Tf6WL
San Francisco has once again been incredibly clean, beautiful, and safe (not even one major incident) for the last 3 days of Dreamforce, and it is a gift that the city is able to put its best foot forward for the tech industry’s largest event that brings in over 45K people from around the world, and over $100M to our economy. (And we have raised over $100M for our local public hospital UCSF!) Thank you to our amazing SFPD, SFFD, CHP, DHS, Hotel Workers, Hotel Unions, SF Giants, & SFGOV all working together as one amazing team! Once again San Francisco has shown it can do something truly exceptional! ❤️🌁🌉
Agentforce is the world’s first and only platform deeply integrated with your data and apps. Join us at Dreamforce to discover how companies like Wiley are already seeing a 40-50% increase in case deflection with Agentforce. And don't miss the Agentforce Launchpad where you can launch your very first agent before you leave! https://t.co/DGJc99a36B
Reflecting on the profound impact of my dear friend and Salesforce board member Susan Wojcicki. Susan was a trailblazer in the industry, an exemplary mother, and a cherished friend. We shared so many fun family events and elegant programs celebrating her incredible success. She had a remarkable ability to lead with grace and vision, lighting up every interaction with her wisdom and warmth. Her kind heart, wise counsel, and philanthropic spirit touched countless lives. My thoughts are with her surviving mother Esther, sisters Janet and Anne, her husband Dennis Troper, and her beloved children. Susan's legacy of leadership and love will forever inspire us. May the One who brings Peace bring Peace to All. ❤️
I am deeply saddened by the loss of my dear friend & mentor, Sandy Robertson. For over 20 years, Sandy stood by my side & served as an amazing Lead Director of the Salesforce Board of Directors. He was a great leader in our industry, founding companies like Robertson Stephens & Francisco Partners. Sandy had a hand in financing over 500 growth technology companies, including giants like Dell, AOL, & Sun. He was also a deeply dedicated philanthropist who inspired me to support UCSF. My heartfelt condolences to Laura, Brett, Nancy, and his entire family. May the One who brings Peace bring Peace to All. ❤️
We at @Salesforce welcome the UK government's commitment to establish appropriate AI legislation & look forward to sharing our expertise with @SciTechgovuk on trusted #EnterpriseAI CRM.
See our approach to #AI regulation: https://t.co/uvCKi3Xx3S
.@TIME …. Thank you for this incredible honour, being amongst such stellar company. This is mind-blowing to me and is making my heart FULLY Padam!! One of the #Time100 … W❤️W
Welcome to Salesforce Ohana, Jason Yau! 🌟 Your journey as our new SVP & Architect promises to elevate customer success with your amazing commerce expertise! “Salesforce Hires Former Shopify Enterprise CTO Jason Yau Transform Global Brands with #1 AI CRM” https://t.co/zWtn6uuHSU
Happy 25th, @salesforce. I'm beyond proud to have played a (small) role in this incredible journey—and deeply grateful to the 'Ohana for making it such a special place to be.