@virginmedia Well thanks for not resolving my issue. Great score for you guys coming up. Looks like I’ll going to the ombudsman as they’re never too busy
@virginmedia Waste of time. Just texted the number & it says too busy to help me and I’m not ringing in as you get cut off & no one rings you back due to a fault on your side.
@virginmedia I have upgraded my broadband, I also have a phone landline (which I want to keep the exact same) but want to get rid of my tv. So just keeping new upgraded broadband & landline. It’s a new 18 month contract so I wanted the tv removing b4 it starts on Friday.
@virginmedia@Gucci_Hughes Don’t bother ringing them No’s as the 1st thing they say is “we might get cut off due to a fault with our phone lines” I asked the agent 3 times to ring me back if we get cut off and 3 times he said “well hopefully we won’t” Guess what happened next ? The 🤖 chat also 2 busy 🤷