Moreover. How was I repeatedly lied to so I couldn’t make other arraignments. I could have been in line at 6am at the Apple Store. But YOU promised me @Verizon. YOU gave me your word @VerizonSupport. Now. Like always. I go without. #iPhoneDuoXTrue5G
I’m so devastated @Verizon@VerizonSupport@apple I flew home from a work trip on 10/15. I landed at 11:30 pm. I rushed home, unpacked and showered so I could get to sleep and be ready for my 4am alarm to order the iPhone duo on 10/16. I get up. I’m prepped.
I’m good. He said the shipping would update in 30 min. It never did. I get the email. Sorry for your loss, here’s $100. I don’t want or need the $100. I want a reliable answer how this could happen.
@johnternus John, I was super excited. I took today off of work. I bought stuff to have a duo day at home. But….@Verizon dropped the ball. Look up Verizon duo. So many of us are disappointed and have been pushed so far. This was your baby you worked on. Help 😢
@AdvocateFellow@VerizonSupport@Verizon@VerizonNews Right. I got up at 4:00am to prepare. I did my order at 5:01AM. I took the day off. I messaged three days ago when things looked off. I was assured it was today. I stayed home. Now…no phone and fuck me, right
@Mattr208@Verizon After the email, my timeline is now 10/31. I am so pissed. Lied to over and over again over the past three days. A Manager at @Verizon even told me today GREAT NEWS! I found your phone and It will be in your hands noon tomorrow.
@bointhemix Such bullshit. Like, I have fedex delivery manager and UPS Choice, there’s no label printed. AND the hold they put on my credit card fell off because of how long it’s been. How they fumbled this, IDK
Update
15 reps. FIFTEEN. Told me it would be in hand today. I took off from work. Spoke to a manager ln this two hour phone call. He told me he called fulfillment and came back GREAT NEWS, it will be in your hands tomorrow by noon. Then this.
@brandonbernicky@Verizon@VerizonSupport My @Verizon manager that i waited for 2 hours while he “contacted order fulfillment” told me that I would have this in my hand by noon tomorrow. I just got the $100 offer from Verizon and a new date of 10/31. This has been nothing short of a shit show.