John "JT" Scott

VP of Enterprise Products & Services, @McDonalds | Consumer-Driven Innovator | Driving the Future of Corporate Operations & Enterprise Capability

[John "JT" Scott @JohnJT_Scott]

At McDonald's, our strategy is centered on a simple, yet powerful principle: listening to our customers.

Extra Value Meals reflect our commitment to delivering affordability and convenience without compromising on quality. @McDonalds
#McDonalds https://t.co/ruOeEtlFyz

[John "JT" Scott @JohnJT_Scott]

A look back at the last two decades of digital evolution in the #foodservice industry shows a clear trajectory: from simple cash registers to an integrated ecosystem of technology that powers every part of the business. @NRNonline
#RestaurantTech https://t.co/uqwH84qZgC

[John "JT" Scott @JohnJT_Scott]

Effective prompting is key to unlocking the power of LLMs. This guide on 3 reasoning techniques is a valuable resource for anyone looking to go beyond basic queries and get more out of #AI. @_avichawla
#LLM

[Avi Chawla @_avichawla]

3 prompting techniques for reasoning in LLMs:

[John "JT" Scott @JohnJT_Scott]

The success of any #EnterpriseTech integration hinges not just on the software, but on the people.

Leaders with a high degree of self-awareness and emotional control are better equipped to lead their teams through a system-wide shift. @mitsmr
#Leadership https://t.co/QFtJ7xhSvT

[John "JT" Scott @JohnJT_Scott]

At #McDonalds, we are on a journey to digitize the arches, which means more than just upgrading our systems.

We can have the most advanced systems, but if our people aren't engaged, excited, and equipped to use them, the project falls short.

#Leadership

[John "JT" Scott @JohnJT_Scott]

The role of the modern #CIO is no longer defined by managing infrastructure and systems.

A successful CIO must now be the champion of data as a foundational business asset.

This shift moves from a focus on technology to a focus on data and its potential.

#DataQuality

[John "JT" Scott @JohnJT_Scott]

Without a high-quality data foundation, AI applications can produce inconsistent results and conflicting insights, leading to a state of "chaos at scale."

What steps is your organization taking to ensure data is ready for AI? @ComputerWeekly
#DataQuality https://t.co/EO8ZskLKRI

[John "JT" Scott @JohnJT_Scott]

Our success is built on the hard work and dedication of people, and at McDonald's, our teams are at the heart of everything we do. We're committed to creating an environment where everyone can thrive.

Happy #LaborDay to all the hardworking people who drive us forward!
#Workers

[John "JT" Scott @JohnJT_Scott]

Complex #ERPDeployments have become notorious for their high rates of failure.

This convergence of technical and operational disputes is a direct result of the complexities inherent in digital transformation. @CIOonline
#ERP https://t.co/CsA6vGhVcn

[John "JT" Scott @JohnJT_Scott]

The #DigitalJourney is a holistic transformation, not a series of isolated tech rollouts.

It requires a strategic approach to ERP deployments and system integration to ensure our data flows seamlessly across the enterprise, from supply chain to point of sale.
#EnterpriseTech

[John "JT" Scott @JohnJT_Scott]

Just as we rely on data quality to make informed business decisions, our AI systems are only as effective as the data they are trained on. It underscores the foundational importance of data integrity as we drive digital transformation. @ftopinion
#DataQuality

[FT Opinion @ftopinion]

Ironically, LLMs have the exact same tendency we do. When they don't know the answer to a question, for example because they can’t access a vital file, they often make something up rather than say “I don’t know”, says Sarah O' Connor https://t.co/HobH5veeq2

[John "JT" Scott @JohnJT_Scott]

For a global enterprise, trustworthy and #FairAI is a direct reflection of our commitment to data quality and our customers.

Ignoring this piece of the puzzle is a technology risk and a brand risk. @InformationWeek
#AI https://t.co/ndJxINI8TT

[John "JT" Scott @JohnJT_Scott]

Flatter orgs move faster, but without middle layers, the #leadership pipeline thins out.

The fix? Be deliberate: stretch projects, #mentorship, decision-making exposure.

Speed today only works if you’re also building tomorrow’s leaders.

[John "JT" Scott @JohnJT_Scott]

Proud to see our @McDonalds team featured here. From #PredictiveAnalytics to real-time cold chain monitoring in China, we’re turning #data into a dependable service in 120+ countries, raising the bar for safety, agility & guest experience. #Teamwork https://t.co/FCAZ0Metr8

[John "JT" Scott @JohnJT_Scott]

For leaders, that means staying close enough to the details to know what’s working, while keeping the big picture in focus.

[John "JT" Scott @JohnJT_Scott]

#DigitalTransformation is often framed as a tech upgrade. In reality, it’s an organizational shift.

The companies that make it stick get three things right:

[John "JT" Scott @JohnJT_Scott]

- Cut system sprawl so #data is clean and connected.
- Build a culture where teams adapt quickly.
- Tie every change directly to #CX.

Tech might spark the change. But it’s the alignment of people, process, and vision that turns it into lasting impact.

[John "JT" Scott @JohnJT_Scott]

Many #AI programs stall not because the tech fails, but because the organization doesn’t change with it. The leap from concept to company-wide value takes more than code. It takes new ways of working. #ChangeManagement

[CIO.com @CIOonline]

Most enterprises nail the AI pilot phase. But scaling? That’s where things fall apart.
This piece explores how top companies move from experiments to impact—by shifting strategy, architecture, and mindset.
If your AI efforts are stuck in demo mode, this is a must-read.

📖 Read the full article by #FoundryExpert contributor Suvidha Shashikumar to learn how to cross the chasm from pilot to platform.
https://t.co/0EtorCYoak

#EnterpriseAI #DigitalTransformation #AILeadership

[John "JT" Scott @JohnJT_Scott]

Our industry moves fast. We're not just adapting to the future, we're actively shaping it.

And remember: good leaders drive this innovation by creating environments in which it can thrive.

#TransformationalLeadership

[John "JT" Scott @JohnJT_Scott]

The world of payments is on the cusp of an autonomous overhaul, driven by #AIAgents. What was once conceptual is now moving into execution.

This shift demands we rethink everything from new infrastructure to enhanced corporate oversight.

#Payments https://t.co/li7wdzkagi