Live John Lewis & Partners

[Alex Peel @alexisyor]

@johnlewishelp Is this account monitored ? Please help I have been trying to set up an account to access your Pet Portal. Your system refuses to work properly. I cannot find a telephone number or email address to send the details to. Please help !

[Chetan Kashyap @ckashyap]

@johnlewishelp Could you please update me on this case CASE-31356531
On your website I am unable to find any case under my cases.
If you are unable to resolve, please provide me email to escalate.Please do not provide phone number, it takes min 45 mins to get response.

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@SeanPhi92141398

[Live John Lewis & Partners @johnlewis_Dept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@ckashyap

[Chetan Kashyap @ckashyap]

@johnlewishelp Could you please update me on this case CASE-31356531
On your website I am unable to find any case under my cases.
If you are unable to resolve, please provide me email to escalate.Please do not provide phone number, it takes min 45 mins to get response.

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@ckashyap

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@alexisyor

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@rawld

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@punkrockbilly

[Live John Lewis & Partners @johnlewis_Dept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@cortina

[John Nevill @cortina]

Interesting claim from @JohnLewisRetail "reduced to clear" but £40 dearer than I paid six weeks ago from them 🤔

[Live John Lewis & Partners @johnlewis_Dept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@SpencerCosford

[Spencer Cosford @SpencerCosford]

@JohnLewisRetail you can tell when your order's arrived via Evri 😫 seriously... do they use it as a football in the delivery warehouse?

[Janice Maguire @Jana_maguire]

I hate this digital world - first tweet in years and it’s to plead with anyone who will listen to NEVER buy from @JohnLewisRetail Never, never never. If you value your sanity. 10 weeks, no delivery, stuck in a customer torture loop. Despicable company.

[Live John Lewis & Partners @johnlewis_Dept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@Julie2307

[Jools @Julie2307]

@Jana_maguire @JohnLewisRetail I am missing an iPad I bought from them last week. They still can’t trace it. Can’t believe John Lewis have sank so low.

[𝗦𝗵𝗮𝗹𝗼'𝗠𝗘'® @SHALOMEIBBOTSON]

@TheGemmaFox @JohnLewisRetail DPD = Didn't Perform Delivery
I've had issues with them more than once and the customer agents are useless. It's really frustrating.

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@SpencerCosford

[Donna Rawling @rawld]

@JohnLewisRetail I'm wanting to order a Samsung Frame TV with set-up service. Service not shown as an add-on. How much is it? Think I can add it on by calling JL after purchase, but phone is never answered.

[Live John Lewis & Partners @johnlewis_Dept]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.@punkrockbilly

[Paul @punkrockbilly]

What is happening with your phone line.?
@johnlewishelp

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@NDBeeeeee

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@TheGemmaFox

[Nicola @NDBeeeeee]

@JohnLewisRetail would loved to have bought sunglasses in your #cardiff store today, no one serving in the area, another assistant said she thought they were prob on their break 🤷‍♀️but we could buy £200+ said glasses at another till but wouldn’t get the case etc #crap

[Live John Lewis & Partners @johnlewis_Dept]

Hello, thanks for getting in touch. We are sorry for the disappointment you have faced from our end. In order to assist you further, could you please FOLLOW BACK and DM us so that we can help to prioritize your case and assist you promptly,
Thank you.
@Julie2307