Jonathan Stevens

Born. Grew up (sort of). Worked. Married. Learnt about Learning. Still learning! Now I teach touch typing in an amazingly different way. See @StarTouchTyping

[Jonathan Stevens @JonathanStevns]

@Ceejay148 Kate & I are praying, Carolyn. To a God who works miracles in people's lives every single day. He loves you. He has a plan for you. xxx

[Jonathan Stevens @JonathanStevns]

@HarveyMayne We've packed in the paper copy delivery. Kate reads online if at all, and since the Telegraph online puzzles cost, I've been looking at the Grauniad more recently anyway!!

[Jonathan Stevens @JonathanStevns]

@AmazonHelp Thanks, Amethyst. That's the first answer I've had that feels like it points me forward to a next step. Most helpful.

[Jonathan Stevens @JonathanStevns]

@AmazonHelp Ordered y'day. Medical Dressings for 95-yr old Mum. We've run out! Due 4.45-6.45pm. By 7pm it said 'Still coming, by 9pm'. Now at 9.41 it's'On the way but running late'. Please tell me they'll be here soon! Middle of night or delayed until tomorrow would be disaster!

[Jonathan Stevens @JonathanStevns]

@AmazonHelp OK, Jack. Thanks. If you can't help, you can't help. Is there any more traditional 'customer support team' at Amazon who can check my ID and look at my specific account and orders, and find out more for me?

[Jonathan Stevens @JonathanStevns]

@AmazonHelp Hello Jack. You don't seem to have understood my 'complaint' or issue. I'm wondering if I'm likely to receive any more *specific* a 'revised delivery date' than just a 48-hour window? Are you able to say?

[Jonathan Stevens @JonathanStevns]

@AmazonHelp Your handling of my expectations has gone from being quite PRECISE (tracking info was: '4.45-6.45pm'; then 'by 9pm'; then 'still on its way') to VERY VAGUE ('Now expected 12 May - 14 May). Will a late-delivery like this be re-scheduled for a *specific* time again? will I be told?

[Jonathan Stevens @JonathanStevns]

@AmazonHelp Thanks Trevin. Tough to be promised next day for medical supplies and be let down. We're not talking some game or an ornament. We'll have to see how else we can get emergency supplies tomorrow. Thanks for trying!

[Jonathan Stevens @JonathanStevns]

@AmazonHelp Thx Renee. I've clicked on all 'tracking' links. That's how I saw it go from "4.45-645pm" to "by 9pm" to "sometime in the next 2 DAYS" (today's last update@10pm) So much for Prime Next Day delivery. We've run out of these dressings. NHS can't supply. Thought Amazon could! But no.

[Jonathan Stevens @JonathanStevns]

@AskPS_UK Hiya! An email out of the blue told me my Playstation pw had been successfully changed. I hadn't changed it! I've now successfully changed it myself via the website. Questions: A) is my account secure? and B) how come I got the email?? Ta!

[Jonathan Stevens @JonathanStevns]

@virginmedia Not time to call 150 yet (for 'remove then re-add' idea). Meanwhile, I've set up voicemail ok, which is good for the time being. I still want to know how to confirm call divert is already supposed to be active (and is being paid for) on my account. Should 150 be able to see that?

[Jonathan Stevens @JonathanStevns]

@virginmedia So: Landline found dead for outgoing recently. Engineer today switched me to landline via router. Call divert (has been working for years - incl when outdoing dial tone missing) now not working. Whatsapp support & 150 useless. How can I get some real help, please?

[Jonathan Stevens @JonathanStevns]

@virginmedia I will try again. Meanwhile, can you confirm that if call divert WAS working when it was an old-fashioned wire landline, that same feature should work equally well when the landline is fed through the router? (By the way, the router is on Modem Only mode - does that matter?) Thx

[Jonathan Stevens @JonathanStevns]

@virginmedia They offered to 'add' Call Divert to my account. I objected saying I didn't want to add it, if it had already been there until the switch earlier that day. They said that's the only option they had.

[Jonathan Stevens @JonathanStevns]

@HMRCcustomers If a tax payer paid more contributions to their pension than the £40k allowance in 20-21, but hadn't used the full 19-20 allowance, must they indicate on their tax return to use the previous year’s allowance against their 20-21 contributions, or is it automatic?

[Jonathan Stevens @JonathanStevns]

@HMRCcustomers If, in a married couple, the higher earner’s income is normally over the 40% threshold, but Gift Aid & pension contributions mean they have only paid 20% tax, can their partner, whose income is less than the BR threshold, transfer 10% of their allowance to them?

[Jonathan Stevens @JonathanStevns]

@1GarethWynJones I do so enjoy the glimpses you give us from your 'office', Gareth. Diolch! You mostly work the other side of the valley from my wife's family's cottage, so I can't quite place the views. Where's the lake shown in your vid? Below Drum?

[Jonathan Stevens @JonathanStevns]

@AskPayPal fyi

[Jonathan Stevens @JonathanStevns]

@PayPalUK Seeking help on a requested Activity Download that's not working. Your 'message us' chatbot assistant is no use. Your automated voice system equally insufficient. How can I get in touch with a person to help me please??

[Jonathan Stevens @JonathanStevns]

@PayPalUK Seeking help on a requested Activity Download that's not working. Your 'message us' chatbot assistant is no use. Your automated voice system equally insufficient. How can I get in touch with a person to help me please??