journeymapping

Surprising customers with relevant experiences!

[Diebold Nixdorf @DieboldNixdorf]

Research has found that Diebold Nixdorf #checkoutsolutions can typically boost
transactions between 6% & 10%. To support sales, you can dynamically offer discounts and promos based on their shopping lists, preferences, web search histories, and more: https://t.co/TeDjTK2A1w

[Diebold Nixdorf @DieboldNixdorf]

With the shift in focus from #fuel to #convenience, the relevancy of fuel-centric #loyaltyprograms is evaporating. #Cstores must look for other ways to keep customers coming back...but how? Here are 4 way to stand out: https://t.co/yDOpUA6ZVu

[Diebold Nixdorf @DieboldNixdorf]

Since loyal customers are likely to buy more from your store and the costs to keep them engaged & serve them are less, a 5% increase in #customerretention produces more than a 25% increase in profit. Is your #loyaltyprogram running at its full potential? https://t.co/h0ZIYbUvN2

[Diebold Nixdorf @DieboldNixdorf]

Studies have shown 61% of store associates view their employer more favorably when provided with a mobile device. Support employee work satisfaction by equipping your employees with powerful multifunction mobile devices. Enable your employees today: https://t.co/TeDjTK2A1w

[Samir Ben Othman @SamirBenOthman2]

@DanSibila ...the ability to deploy their marketing strategy accross all the channels.
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#RetailLoyaltyTrends

[Samir Ben Othman @SamirBenOthman2]

@DanSibila We help retailers in their digital transformation by providing a native cloud-based customer engagement platform, fully APIzed and completely channels and touchpoints agnostic giving the retailers...
#RetailLoyaltyTrends
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[Mary Pilecki @marypilecki]

@AndreiGreska @DieboldNixdorf Engage them to keep them interested. Understanding your customers is the 1st step – why did they visit your store initially? Were they happy or disappointed? What would they have liked? Dig into these ??s through a post visit survey to start. #RetailLoyaltyTrends

[Nicolas Pelletier @Nicolas18985789]

@marypilecki @AndreiGreska @DieboldNixdorf Make consumer remember (positively) about their shopping experience. Loyalty programs help but won't replace a enjoyable journey.#RetailLoyaltyTrends

[Nicolas Pelletier @Nicolas18985789]

@k_solenne @DieboldNixdorf @marypilecki Social media can also be fully integrated in loyalty scheme. Rewarding positive feedback works!#RetailLoyaltyTrends

[Dan Sibila @DanSibila]

How does DN's solution compare to other loyalty solutions out there? #RetailLoyaltyTrends

[Mary Pilecki @marypilecki]

@k_solenne @DieboldNixdorf Brands must show they care and are authentic. If a customer shares a bad experience about a brand on social, it should reach out and see how it can help. Address the concern- there may be something wrong with the processes that brand has. #RetailLoyaltyTrends

[Mary Pilecki @marypilecki]

@billymeade In a way. They want to sell their own products for better profits, and to keep you coming back because you can’t get them elsewhere. If you like the products and their price, it works! #RetailLoyaltyTrends

[Mary Pilecki @marypilecki]

@reintjan @DieboldNixdorf @forrester First you need a strategy. Don’t skip this! Then the most challenging and expensive issue is usually integrating your loyalty technology with your legacy apps and databases. You need to connect everything so you can use the data easily. #RetailLoyaltyTrends

[Mary Pilecki @marypilecki]

@mike_jacobsen @DieboldNixdorf @SamirBenOthman2 @Nicolas18985789 Yes it is… use it to differentiate your program and make it fun through gamification. It’s one of the best ways to engage your customers – which means higher retention! #RetailLoyaltyTrends

[journeymapping @journeymapping]

@marypilecki Thank you @marypilecki #retailloyaltytrends

[journeymapping @journeymapping]

Online comparison websites of products and prices make it very easy to compare brands and prices etc. Do you see brand loyalty rates drop because of this? @marypilecki #RetailLoyaltyTrends

[Mary Pilecki @marypilecki]

Join me as I tweet about #RetailLoyaltyTrends on Wednesday this week with DIebold Nixdorf!

[journeymapping @journeymapping]

https://t.co/51R2Q3cQzD

[journeymapping @journeymapping]

Zomerse leestips over Customer Experience (CX) https://t.co/hwN9dlkyHw by @journeymapping #cx #cem #customerjourney #boeken #leestips

[journeymapping @journeymapping]

Marketers with well-defined mobile strategy are able to understand far more about their customers than those without https://t.co/oi1qxIaHx9