What @financialombuds has made a final decision but @MoneybarnUK still hasn’t made the payment yet and it’s past the deadline?? But they are quick to take your ££££
@lufthansa I am extremely disappointed at this airline. I will NEVER recommend them! I have been calling to get a £500 refund, one of their staff cut the call on me. They allowed us to check in to a country that had the UK on their red list and didn’t tell us🤨 calling you out!