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@kyaldron Hi Kirsty,
I see that our colleague has contacted you already and that the problem is solved :)
If there's anything else we can help you with, please let us know!
Your JUNIQE team <3
@mustbmacy Hi, we're so sorry the planner arrived like this. We sent you an email about and we can solve this there. If you have any other questions, feel free to ask. We're always happy to help <3
@BriocheDepoche Hi There,
We're happy to hear you received your order! We're so sorry that you're quite disappointment... Unfortunately, the logo is removed for legal reasons. You can always use our return center if you're not happy. I'm sure there will be an option that suits you! <3
@TaniaBoterman Hi Tania,
I see you already had contact over the phone with one of my colleagues. Hopefully, everything is handled now. Feel free to contact us again if you have any other questions. We're happy to help!
@Elinor2022 Hi Elinor, I see that my colleague Lucy already handled this and the order has been delivered! If you have any more questions, feel free to contact us :)
@Jennife78350926 Hi Jennifer,
I'm very sorry you needed to wait for a long time. I see your refund request has been handled by one of my colleagues. If you have any more questions, feel free to contact us!
@Sprenger10 Hey Paul, you would receive a shipping email from us as soon as your product is on its way! It can take up to 5 working days before an order has been sent out, due to everything being custom made 😎
@mark_22112 Hey Mark, sorry to hear about the longer wait. We have sent you a quick email to inform you on the status of your order. Please check your inbox for any further update!
@Moomi_Bear Hey Katie, it looks like one of our colleagues emailed you on Friday, we have just resent it again. Hopefully you will receive it this time!
@ValerieAstles So sorry about your package Val, that is certainly not how it is supposed to look. Please request a free replacement from our return team: https://t.co/T5NcbHJ3fa