JL

[JL @JustEngineer50]

@Hermesparcels screwed up once again. Claim they have not yet received the parcel, but clearly states it's arrived at their sorting warehouse. Worst delivery company in existence. Probably dumped it in the woods somewhere... #thieves #hermesdelivery #cowboys

[JL @JustEngineer50]

@RockstarSupport your online support ticket service is not loading. How else can I get support?

[JL @JustEngineer50]

@jambuttyminer @VirginAtlantic British Airways seem to do alright...

[JL @JustEngineer50]

@mariecocoloso @VirginAtlantic They have been 'working' on mine for over 140 days now...

[JL @JustEngineer50]

@VirginAtlantic What, no copy and paste response available for my last message?

[JL @JustEngineer50]

140 days since I put my refund request in with @VirginAtlantic. After screwing up my refund they put a new request in 111days ago.. Either way disgraceful.

[JL @JustEngineer50]

@VirginAtlantic after 141 days they finally action my refund..... Plot twist its going to take 14 days for the instantaneous bank transfer to take place. Why am I not surprised. That will take the total to 155 days... So much for the 120day maximum wait. #CustomerServuceGoals 🙄

[JL @JustEngineer50]

@VirginAtlantic Then it was "properly" logged 140 days ago, but you did a partial refund.
Plus this is now the 9th!! Time you have asked for me to send a DM.. I have already done so 5 times...

[JL @JustEngineer50]

@VirginAtlantic Clearly you aren't reading what you are replying to anymore. I just stated I have been waiting 140 days! You then reply saying 120day wait max....

[JL @JustEngineer50]

@VirginAtlantic I still have not heard back...

[JL @JustEngineer50]

@SamuelR75523948 @ladbible Didn't say you don't . It's just pathetic using one guys actions as a reason not to take responsibility for your own..

[JL @JustEngineer50]

@VirginAtlantic Right let's see where this goes then.. I have doe what you asked, again. Let's see if anything actually gets resolved....

[JL @JustEngineer50]

@VirginAtlantic Hahaha that's the 8th time you have asked, and I already have done so, then all you do is reply with the same bullshit excuse "it will be with you shortly", that was a month ago.

[JL @JustEngineer50]

@VirginAtlantic @davidholdaway Number of refunds processed a day is not confidential information... Try another pathetic bullshit excuse.

[JL @JustEngineer50]

@fattony65288109 @ladbible Troll alert

[JL @JustEngineer50]

@sergeant69R @DarthVanWade @ladbible You are an absolute tool. It's not the polices fault these morons can't think for themselves or the fall out of their idiotic actions. Typical response, it's always someone else fault, take responsibility for your own actions.

[JL @JustEngineer50]

@minardiforever @VirginAtlantic Yes... Talk to a wall. Phones - turned off. Emails - ignored. Texts - reply at 3am then shut you down if you don't reply right away. Twitter - cut past standard bullshit response. Basically they are doing everything possible to not give anyone the truth.

[JL @JustEngineer50]

@VirginAtlantic @donnyancelotti They have acknowledged it as disgraceful. You lying pieces of shit.
https://t.co/93jqxVnPzY

[JL @JustEngineer50]

@franciswhite1 @VirginAtlantic I wouldn't count on that flight still happening, because VA aren't going to have any customers at the end of this, so won't still be in business then.