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@JustEatUK@CitizensAdvice@MoneySavingExp Could it please be explained to me how Just Eat can deliver a wrong product, in this case ground coffee rather than beans, you send them a photo and explain that your coffee machine does not take grounds, but they refuse a refund?
@JustEatUK@CitizensAdvice@MoneySavingExp Could it please be explained to me how Just Eat can deliver a wrong product, in this case ground coffee rather than beans, you send them a photo and explain that your coffee machine does not take grounds, but they refuse a refund?
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@JustEatUK I've waited 2 hours for my order and the restaurant had marked it as delivered so I couldn't request a refund. Then they updated tracking again to show it's put for delivery and I asked for a refund again and the restaurant won't give it!
@JustEatUK I've waited 2 hours for my order and the restaurant had marked it as delivered so I couldn't request a refund. Then they updated tracking again to show it's put for delivery and I asked for a refund again and the restaurant won't give it!
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@JustEatUK How the hell does your drivers not know how to distinguish where a order goes when the driver was only carrying 2 orders that trip, mines and someone elses. So not only did that £7 off promo code go to waste but now i have someone elses food.
friday night ruined!
Hi! We value your feedback. Could you please follow back and DM us with your experience so far? This will help us better understand your needs and provide you with the assistance you deserve.
Hi! We value your feedback. Could you please follow back and DM us with your experience so far? This will help us better understand your needs and provide you with the assistance you deserve.
Hi! We value your feedback. Could you please follow back and DM us with your experience so far? This will help us better understand your needs and provide you with the assistance you deserve.
Hi! We value your feedback. Could you please follow back and DM us with your experience so far? This will help us better understand your needs and provide you with the assistance you deserve.
@JustEatUK says my driver has been at the restaurant for an hour. The restaurant will be dead at this time so not sure what’s going on. Nearly two hours since I ordered? The restaurant is 6 mins away…can’t cancel. It’s just stuck!
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@JustEatUK disgusting customer service. Waited 2.5hrs for a McDonald’s which was sat in their kitchen from 18:37 bagged and ready to go and not delivered to my door until 20:36 and all you are offering me is £6.37 out of £25 absolutely disgusting.
@JustEatUK says my driver has been at the restaurant for an hour. The restaurant will be dead at this time so not sure what’s going on. Nearly two hours since I ordered? The restaurant is 6 mins away…can’t cancel. It’s just stuck!
@JustEatUK disgusting customer service. Waited 2.5hrs for a McDonald’s which was sat in their kitchen from 18:37 bagged and ready to go and not delivered to my door until 20:36 and all you are offering me is £6.37 out of £25 absolutely disgusting.
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@JustEatUK can someone respond to me. I waited nearly 4 hours for food from a restaurant 13 minutes away. I was told I couldn’t have a refund. Even though I’d been trying to cancel in from 2 hours of waiting.
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