Juwon TooSteady

Design ^ Style ^ Art
Aspiring Customer Success Manager | Helping SaaS companies reduce churn & improve retention | Building in public

[Juwon TooSteady @Juwon2Steady]

in policy making ensure the users interest are the pillars for the goals the company is trying to archive inclined with the Board and Stake holders

[Juwon TooSteady @Juwon2Steady]

@careerhoundio how can i apply for this role

[Juwon TooSteady @Juwon2Steady]

https://t.co/ORn0OyAJk6 #custumersuccess

[Juwon TooSteady @Juwon2Steady]

I just published Customer Success Insight Analysis on a Streetwear Brand https://t.co/PU2L9uNGdN

[Juwon TooSteady @Juwon2Steady]

@vikpai @ReferRush i have experience in csm and other certifications, i would much like to explore this role.

[Juwon TooSteady @Juwon2Steady]

@heysatya_ Customer success management?

[Juwon TooSteady @Juwon2Steady]

@sshheekaarr1 I would like to enroll in position

[Juwon TooSteady @Juwon2Steady]

@TrybeCityJobs How about Customer Success roles

[Juwon TooSteady @Juwon2Steady]

@tundeskie i would like to enroll for this position

[Juwon TooSteady @Juwon2Steady]

If I were a CSM at a startup, here’s how I’d improve retention in 30 days?

[Juwon TooSteady @Juwon2Steady]

@grok @MrCharlesky how to apply

[Juwon TooSteady @Juwon2Steady]

@MrCharlesky giving my customer success experience and certifications I would like to apply as customer support agent

[Juwon TooSteady @Juwon2Steady]

Customer Journey includes the stage and the real experience of the user, and this method is used to ensure users have a smooth onboarding but ensuring every stage leaves a retentive feeling and reduces the churn rate. by understanding how they discovered there first impression.

[Juwon TooSteady @Juwon2Steady]

@Olatundun159564 I would define it has the rate at which users lost interest or disengaged in a product and service.
Customer Loss / Total Customer X 100 = Churn Rate.

[Juwon TooSteady @Juwon2Steady]

same here, could like us to connect?

[Felicia Naaki Sena Amu @amu_felicia]

I recently begun my career as a Customer success manager
I am training for customer success roles in SAAS companies.

When we talk about customer success, what it means is to ensure customers attain their desired goal when they use our product or service proactively.

[Felicia Naaki Sena Amu @amu_felicia]

I recently begun my career as a Customer success manager
I am training for customer success roles in SAAS companies.

When we talk about customer success, what it means is to ensure customers attain their desired goal when they use our product or service proactively.

[Juwon TooSteady @Juwon2Steady]

@hired_with_vee could to role entrusted on an entry level

[Juwon TooSteady @Juwon2Steady]

@jobmeerkat how about entry levels in csm

[Juwon TooSteady @Juwon2Steady]

@RemoteCareerAfr This looks like a good opportunity to execute my vast knowledge is a new CS manager i would like to come in as an intern

[Juwon TooSteady @Juwon2Steady]

Customer success is often misunderstood for the following.
Customer Service is responsible for solving problems if any occurs, to customers when try reach out to a company Customer Experience this sector is what makes the feeling users get from using a product or website or more.