However, I subscribed to a premium family plan with my new account and now Spotify has banned my account again.
Can you tell me what's causing my account to be banned so often? @Spotify@SpotifyCares@SpotifyHK
Today I'm here to expose Spotify's malicious banning of users.
I used paypal to pay for my premium family plan and @Spotify banned my account, emailed the officials and all they said was that my account was fraudulent and that it was currently banned and could not be reactivated.
@SpotifyCares I sent emails to your official account but received no reply. I don't know if you're deliberately targeting me. You won't refund my money either, so I've wasted my money?
@SpotifyCares Furthermore, my premium family plan that I signed up for the day before yesterday was also blocked, and then I resubscribed with a new account yesterday, and today you blocked me again.
@eldsjal Also, why can't I get a refund? It hasn't even been a day since I activated the account, why can't I get a refund? This makes me think Spotify is trying to scam me. I hope you can address this issue.
@eldsjal My questions are: Why was my account flagged for fraud? If there was a risk, why couldn't you provide evidence of it? Can you just freeze my account based on a simple statement about a risk?
@eldsjal my Premium Family account. I started paying on July 11th, and today it showed as canceled. I emailed your official support, and they said my account was flagged for fraud and couldn't be reactivated. I then requested a refund, but they said it was impossible
@SpotifyCares Also, why can't I get a refund? It hasn't even been a day since I activated the account, why can't I get a refund? This makes me think Spotify is trying to scam me. I hope you can address this issue.
@SpotifyCares My questions are: Why was my account flagged for fraud? If there was a risk, why couldn't you provide evidence of it? Can you just freeze my account based on a simple statement about a risk?
@SpotifyCares Hello Spotify,this is my Premium Family account. I started paying on July 11th, and today it showed as canceled. I emailed your official support, and they said my account was flagged for fraud and couldn't be reactivated. I then requested a refund, but they said it was impossible