JW Player Support

Open M-F 10am to 10pm GMT

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/RkCjIJOA2d

[JW Player Support @JWPSupport]

[status] Investigating: We are currently investigating an an issue where new monetization campaigns cannot be started. https://t.co/LK8mJaPPaF

[JW Player Support @JWPSupport]

[status] Identified: The issue has been identified and a fix is being implemented. https://t.co/LndEWbON2H

[JW Player Support @JWPSupport]

[status] Investigating: We are currently investigating this issue. https://t.co/YfcSpwuhFe

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/cH1ijKySSh

[JW Player Support @JWPSupport]

[status] Investigating: We are currently investigating this issue. https://t.co/v308iJRNsk

[JW Player Support @JWPSupport]

[status] Monitoring: We have completed the remediation steps for impacted assets and will be monitoring. https://t.co/Zuf0ZZ3K0t

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/rwf3eTdl9k

[JW Player Support @JWPSupport]

[status] Investigating: We are currently investigating this issue. https://t.co/JiPUZ1xd98

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/e6CMJ04bX1

[JW Player Support @JWPSupport]

[status] Monitoring: We have had an incident with playlist delivery resulting in deteriorated performance.
The incident has been resolved and we're monitoring recovery. https://t.co/EKiHJRkd6R

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/QOEML8X8Ma

[JW Player Support @JWPSupport]

[status] Investigating: We’ve identified an issue that caused issues with player and playlist delivery. We have fixed the issue but there might still be a lower latency on playlist delivery. We expect to recover soon. https://t.co/b2vOMLaDe1

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/80AqZu3cMP

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/hiwGhbrUce

[JW Player Support @JWPSupport]

[status] Identified: We are continuing to work on a fix for this issue. https://t.co/b1RRAzFiZS

[JW Player Support @JWPSupport]

[status] Investigating: Third party provider issue impacting Instant Live. https://t.co/0Ai6fVI32f

[JW Player Support @JWPSupport]

[status] Resolved: This incident has been resolved. https://t.co/quSGviHz9G

[JW Player Support @JWPSupport]

[status] Investigating: We are currently investigating this issue. https://t.co/sC0Waogug8