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We had to layoff 90% of our support team because of this AI chatbot.
Tough? Yes. Necessary? Absolutely.
The results?
Time to first response went from 1m 44s to INSTANT!
Resolution time went from 2h 13m to 3m 12s
Customer support costs reduced by ~85%
Here's how's we did it ๐งต
By 2030, blockchain will be measured in billions of users and trillions of dollars, driven by digital securities, tokenized money & games
@joymacknight from @TheBanker summaries our #tokenization report
https://t.co/1MAMhFsopI well!
https://t.co/cbzXA1OZ38
@FT#citi
What an amazing Fireside chat by @vaibhavbetter at Pune StartUp Fest'23, COEP
It was so good to know you personally and your thoughts around the startup ecosystem!
Hoping for a quick bounce back from the SVB debacle!
@srijanshetty@AyushAgrawal_ Might look at this way - The subscription plan will be a bit cheaper as owner will calc cost considering 30 people.
The ones who don't turn up subsidize for the ones who show up.
@championswimmer@PillowFund Learnings from these incidents:
1. Nothing is guaranteed!
2. This claim itself is the biggest red flag!
I had planned to invest but due to other reasons didn't, near save ๐
JUST IN: PhonePe launches support for 'UPI international' payments, allowing Indian users traveling abroad to instantly pay foreign merchants using UPI. Launch supports all international merchant outlets in UAE, Singapore, Mauritius, Nepal and Bhutan that have a local QR code.