Karishma Polam

[Karishma Polam @KarishmaPolam]

@Sarojayeramilli @nch1915 @consumerforum_ @Melorra_com Below is the image which they promised to give after 5 months and yet Melora failed . I have all evidences and will be lodging a complaint in consumer court, as I have already raised token months back and Melora didn’t respond to consumer forum as well @consumercourtin

[Karishma Polam @KarishmaPolam]

@consumerforum_ @nch1915 I have logged a complaint on @Melorra_com by not refunding my money and it’s almost been 1 and half month now still I haven’t got any response from customer care and I have brought it to @Sarojayeramilli but still of no use.Order ID-200025792. Pleasehelp

[Karishma Polam @KarishmaPolam]

@Sarojayeramilli @nch1915 @consumerforum_ @Melorra_com I have had enough now , now the hospital said the patient is in critical condition by not returning our hard earned money and risking our human life.its been 7 months now no refund yet. I will fight legally and sue you all & get my money back along with interest

[Karishma Polam @KarishmaPolam]

@Melorra_com @consumerforum_ @nch1915 @Sarojayeramilli It’s already been 4 months now and yet we didn’t get the refund or any response from Melora. Our money has been lost.if we are getting the response on when exact we will get the refund. I have to go legally.Even Melora is not responding to consumer forum.

[Karishma Polam @KarishmaPolam]

@Melorra_com @consumerforum_ @nch1915 @Sarojayeramilli Can you please provide the exact ETA of it ? Like 1 week or any such day like that . As it’s not as difficult to provide the date .
Since for past 45 days I am getting the same reply from Melorra as already updated to our team and will be done earliest. So please provide the ETA?

[Karishma Polam @KarishmaPolam]

@nch1915 @consumerforum_ @Melorra_com @Sarojayeramilli I have lodged the complaint Docket - 6134578 to consumer forum about Melorra not refunding my amount 12 days back. Even the consumer forum is not able to get my refund status as the company is not responding to your consumer department on my refund complaint. What should I do ?

[Karishma Polam @KarishmaPolam]

@Sarojayeramilli @Grace442255 @nch1915 @consumerforum_ @Melorra_com According to section 243 you’re liable to pay me the refund amount along with interest based on income tax act https://t.co/KaUlxJXYfo per Melorra policy refund will be given in 10 days. It’s almost 2 plus months now . @IncomeTaxIndia

[Karishma Polam @KarishmaPolam]

@Grace442255 @nch1915 @consumerforum_ Hi Grace ,

Yes I am waiting for the refund within 10days as promised by CEO Saroja , also I have lodged a complaint to consumer forum and kept this issue active to get my refund money which they failed to delivery as per Melorra policy

[Karishma Polam @KarishmaPolam]

@Melorra_com @consumerforum_ @nch1915 @Sarojayeramilli When can I expect the update on the priority ? Any ETA ? Priority will be having an ETA right ? Can you provide the ETA for it. I don’t know why is it so hard to provide the ETA. I have been asking this from July Month and till now no timeline provided ?

[Karishma Polam @KarishmaPolam]

@Melorra_com @consumerforum_ @nch1915 @Sarojayeramilli This is been said for more than 1 month but no specific date given when the refund will be initiated. As per melorra policy the refund should be given within 7 to 10 working days ? Is that a lie ? The least you can do is to provide when the refund will be initiated?

[Karishma Polam @KarishmaPolam]

@Melorra_com

[Karishma Polam @KarishmaPolam]

@Sarojayeramilli I have been waiting for the refund for more than 1 month from Melora team. I was promised for the refund within 10 working days. No response from on the refund status from Melora team.When will the customer gets the refund?

[Karishma Polam @KarishmaPolam]

I feel very betrayed and lost the trust as it’s not the first time happening.Only because of urgency we are giving for a buy back and we thought Melora will refund us as per promised timeline but there is no proper response from the team.