Karthikeyanravikala

[Karthikeyanravikala @Karthikeya71807]

Returned original H&M cap as per process. Warehouse claimed they received a watch, but now H&M has reshipped a CLOCK! Clear internal mismatch. Shared all proofs, yet no refund & no response for days. Please resolve immediately. @hm @hmindia #ConsumerComplaint #PoorService

[Karthikeyanravikala @Karthikeya71807]

It has been more than a week and I have not received any response on X or Instagram regarding my refund issue.
Despite providing all proofs, my case was unfairly closed.
Kindly escalate this immediately.
Order ID: 44082217882
@hm @hmindia @hm_custserv
#HMCustomerService #Refund

[Karthikeyanravikala @Karthikeya71807]

@hm_custserv It’s been 3 days since I messaged @hm on Instagram as suggested, but there is no response yet.
Kindly look into my refund issue – Order ID: 44082217882.
All proofs already shared.
@hm @hmindia @hm_custserv

[Karthikeyanravikala @Karthikeya71807]

H&M claimed they received a different item & reshipped a wall clock. Multiple emails sent with evidence, but no refund. Even after showing all proof, they say "case closed". @hm @hmindia

[Karthikeyanravikala @Karthikeya71807]

Extremely disappointed with this customer service. This is unacceptable! Hope H&M takes responsibility. @hm @hmindia #CustomerServiceFail #HMDeniesRefund

[Karthikeyanravikala @Karthikeya71807]

I ordered a cap from H&M (Order ID: 44082217882). Not satisfied, so | returned it following H&M's official return process. Delivery & warehouse confirmed they received the ORIGINAL product. I have all proofs.@hm @hmindia