As well as increasing plan pricing at any given time. A rep told my partner a few months ago that Verizon changed plan pricing due to COVID, which that sounds like legal troubles to me…
@Verizon@VerizonSupport I would like to let you all know how Verizon is not looking out for their customers. If you have autopay set up for example and decide to call in and make a payment, you are penalized for that. My partner spent like 2 hours on the phone trying to 1/2
understand the price increases on our accounts. 4 Lines and they are charging us over 400 dollars. While other phone companies charge half that price. I am pretty disappointed and would like to chat with the @bbb_us about the fee schedules Verizon has in place.