Katrina Macdermid

Shaping the future of IT and its people.
ITIL 4 Master & Trainer and ITIL Service Design Consultant.

[Katrina Macdermid @KatMacdermid]

My very first podcast with @marcobillpeter from @RedHat is now live! Head to my website to listen to this episode.
#IT #technology #ITIL4 #podcast

[Katrina Macdermid @KatMacdermid]

Excited to announce the rebrand of my business and share with you my vision for the future of IT. Challenging best practice, I’m redefining service management. See my website for more: https://t.co/J3yTLI4fqy

#IT #business #brandidentity #humanisingIT #bestpractice