@HotpointUK given you were unable to prioritise inspection of one of your tumble dryers after a fire at a customer's home, we've photographed the damage before it is disposed, including lint inside the machine. We just wanted to know the cause. Will never buy hotpoint again.
@HotpointUK shocking service- tumble dryer caught fire Saturday and the earliest appointment is Monday 11 January to investigate. Suspect would have been a quicker response if the fire brigade had been called