Kayla

Graduate student at @ASU and doing what I can to learn more about behavioral and developmental psychology. Highest point in life: receiving a 6% Turnitin score.

[Kayla @KaylaPsyc]

@ChatlinehlpDm Just did. Think you can help me in under 90 minutes? That's how long I've been on hold #waiting. #pleasehold #yourcallisimportant #badservice #hello #anyonethere

[Kayla @KaylaPsyc]

@AirCanada Due to inadequate staffing, to speak to anyone takes hours, if the system doesn't hang up on you in the meantime. Pretty sure this experience has steered me completely away from @AirCanada .... #westjetforlife #horriblecustomerservice #theworst

[Kayla @KaylaPsyc]

Well, in no surprise @AirCanada strikes again! Because no one knows their policy, I was incorrectly quoted one thing, then told that was wrong. Now I need to cancel my flight. #help

[Kayla @KaylaPsyc]

@LiveChatReAcvlk Uh..... Already do......

[Kayla @KaylaPsyc]

Just curious what all @AirCanada 's definition of #accessible is. Been on #hold with their accessibility line for 90 minutes so far. Still #waiting. Maybe they'll pick up before their close of business in 1.5 hours, but I'm not holding my breath... #help #badcustomerservice

[Kayla @KaylaPsyc]

@AirCanada How fun! Was on hold with @AirCanada , but then they called me from here. So lost my 2 hour place in line, and no one answered the X call. #majorfail #help #isthisreallife

[Kayla @KaylaPsyc]

@AirCanada Up to 2 hours now!!! Woo hoo! Must be some kind of record, right? What is my prize?

[Kayla @KaylaPsyc]

@madebygoogle Yep. Tried all of that. Am on my 3rd physical phone with the exact same issue. #notausererror

[Kayla @KaylaPsyc]

Hey @madebygoogle , since @AndroidDev won't get back to me, what are your thoughts on this "fun" flickering #pixel #issue that is happening on newer devices, like my #Pixel10ProXL ? I'd like to know when a planned software fix is going to happen. #thanks #customerservice #help

[Kayla @KaylaPsyc]

Curious if @Android is going to fix the pixel flicker glitch in Android 16. I've replaced several phones now thinking it was a hardware issue. Pretty sure it's a software issue. #customerhelp #broken #fixthis #wtfmate

[Kayla @KaylaPsyc]

@madebygoogle @GooglePixel_US I did send you several DMs last night. No luck. I was finally able to get the phone working.

The whole reason that I keep swapping phones is due to flickering pixels. Any idea when that will be fixed?

[Kayla @KaylaPsyc]

Left is new phone after "copying" everything from the right phone. This is the 2nd attempt at copying over everything from the old to the new. Also, this is the 2nd phone that's failed to copy data over. If it wasn't paid off, I don't know that I'd keep the @GooglePixel_US #fail

[Kayla @KaylaPsyc]

@madebygoogle DM sent

[Kayla @KaylaPsyc]

On my 4th @GooglePixel_US . So far phones 3 & 4 can't copy data from the old phone. All to fix an issue w/ flickering pixels. @VerizonSupport has been great at replacing phones, but so frustrating that transferring data is impossible. #customerservice #broken #androidfail #help

[Kayla @KaylaPsyc]

Also, e-sims are horrible & not helpful. Because of this #fail I now have to contact @VerizonSupport to get my old phone back working until I can waste even more time tomorrow in a store (this will be the 4th time) to "fix" this problem.

[Kayla @KaylaPsyc]

@timmyandrian @GooglePixel_US @Android Pixel 10Pro XL

[Kayla @KaylaPsyc]

Does anyone know why my @GooglePixel_US is flickering like this? Is it an @Android issue? Or the hardware of the phone?
#help #malfunction #annoying #pixel10proxl #warranty #customerservice

[Kayla @KaylaPsyc]

Well, if you think your automated system sucks, check out @QuestDX . Their system is the worst. Online scheduling - nope, even though you see availability, j/k, can't make an appt. Call in? Also nope, you'll get hung up on.
#customerservicefail
#nohumanavailable
#inaccessible

[Kayla @KaylaPsyc]

@VerizonSupport I contacted support directly this morning through *611. Hopefully phone number three #fixes this #issue .
#phonefail #googlepixelbroken #thankgoodnessforwarranties #frustrating

[Kayla @KaylaPsyc]

Had to get my #Pixel 10 pro XL warrantied last week for flashing pixels. The one that @Verizon sent me started doing the same thing yesterday. At my second store & there's 2 techs doing nothing, 1 set of customers talking to a 3rd tech, and I'm waiting.... #brokenphone