Karin Muthrian

You are not gonna get better than this...

[Karin Muthrian @Kazz_Muthrian]

@CityPowerJhb Please advise on power failure in Douglasdale - CPWEB4646305

[Karin Muthrian @Kazz_Muthrian]

@Eskom_SA Please advise on power failure in Douglasdale. Eskom Ref - 948088353

[Karin Muthrian @Kazz_Muthrian]

@CityPowerJhb Please advise on the latest update on the Randburg Power outage? Last update 4 hours ago that you were sending technicians to investigate…

[Karin Muthrian @Kazz_Muthrian]

@vumatel down again in Randburg. Second time this week…

[Karin Muthrian @Kazz_Muthrian]

@vumatel what is the latest on your issue impacting Randburg? I see many calls logged but no info on your page providing updates…

[Karin Muthrian @Kazz_Muthrian]

@JHBWater please advise on the update on the maintenance and restoration to water supply?

[Karin Muthrian @Kazz_Muthrian]

@JHBWater This update, has NO update. Where are you with the maintenance? 40%, 70% - when you give an update, it means you need to tell us where you are with the maintenance and by when restoration will take place. Please man, now - what is the latest update?

[Karin Muthrian @Kazz_Muthrian]

@thasveerb @webafrica @webafrica rollback that change, clearly something has gone wrong…

[Karin Muthrian @Kazz_Muthrian]

@JHBWater @Facts_V_Fiction What is the latest update here, this is the third time you are switching us off to fix issues and we sit for almost 24 hours without water. Please can you keep us updated, it is getting seriously unhealthy in our homes.

[Karin Muthrian @Kazz_Muthrian]

@JHBWater @SukieSoWhat Let us tell you, for the past two Saturdays Jhb water comes on a Saturday morning and turns off the water to fix other water issues. Tells no one asks no one. You say you know nothing and then we stay without water until the guys who came to turn us off remembers to come back

[Karin Muthrian @Kazz_Muthrian]

@vumatel @MWEBTweets Hi team, this post is about 5 days old. It was related to an outage you had in the area however you did not communicate nor did @MWEBTweets have it on their outage page until long after me posting the tweet. Issue was resolved later that afternoon

[Karin Muthrian @Kazz_Muthrian]

@MWEBTweets @vumatel please advise on any outages in the Northgate, Randburg area. ONT flashing red for the past ~4 hours

[Karin Muthrian @Kazz_Muthrian]

@MWEBTweets @vumatel This is from about 4 days ago

[Karin Muthrian @Kazz_Muthrian]

@JHBWater When will you restore water to Olivedale and it’s surrounding areas. Bromhof now has water and you turned us off so that you could restore them. They are confirming water 9hrs ago and we still have none?

[Karin Muthrian @Kazz_Muthrian]

@JHBWater When will you restore water to Olivedale and it’s surrounding areas. Bromhof now has water and you turned us off so that you could restore them. They are confirming water 9hrs ago and we still have none?

[Karin Muthrian @Kazz_Muthrian]

@ThasveerBudhu @vumatel

[Karin Muthrian @Kazz_Muthrian]

@vumatel are there any outages in the Randburg Northgate area?

[Karin Muthrian @Kazz_Muthrian]

@MWEBTweets My statement to the agent was how does my configs change after you do maintenance. There is an issue but it seems as though communication internally at Mweb is not happening

[Karin Muthrian @Kazz_Muthrian]

@MWEBTweets Just called the contact centre and they wanted to troubleshoot my router as their tech teams informed them that maintenance was completed successfully

[Karin Muthrian @Kazz_Muthrian]

@RuanWessels9 @MWEBTweets No…lol - and I explained it to the agent.

[Karin Muthrian @Kazz_Muthrian]

@MWEBTweets @johnieMag Mweb team, talk to your senior leadership - you have an issue. Let them provide you with what is happening and then formulate a response to us. You cannot have so many comments and your response is for us to download the app