Equity Bank Kenya

Official X page for Equity Bank Kenya – Your Listening, Caring Partner. We’re here to provide customer support, share news & updates. Available 24/7

[Equity Bank Kenya @KeEquityBank]

It’s easy to lose sight of your own progress when you measure it against others.

Everyone grows differently, on different timelines, through different seasons.

Stay focused on your path, and what is working for you. Your journey is unique.

#PositiveVibes #EquityBank

[Equity Bank Kenya @KeEquityBank]

@Ouko10Alex Hello, thank you for reaching out. Our apologies for the unpleasant experience. Please provide us with the transaction details through DM for better support.

[Equity Bank Kenya @KeEquityBank]

Protect yourself from fraud. Report any suspicious calls and text messages to 333. If your Equitel SIM is lost or stolen, call the customer care number 100 from your Equitel line for free or 0763000100 from any other line.

[Equity Bank Kenya @KeEquityBank]

@NjokiNgugii Hello Njoki, we have seen and replied to the private message. Please note that some declined card transactions take time to reverse. For more details, please refer to ou DM feedback.

[Equity Bank Kenya @KeEquityBank]

Ready for your next trip? Start it the right way.

Travel smarter with premium luggage at a better price. Pay with your Equity Mastercard and save on travel essentials.

#KulipaNiEquityCard #EquityDeals #PayWithMastercard

[Equity Bank Kenya @KeEquityBank]

@NjokiNgugii Hello Njoki, we have seen and replied to the DM. As mentioned, some declined card transactions take time to reverse. For more details, please refer to our DM feedback.

[Equity Bank Kenya @KeEquityBank]

Comfort is more than a luxury. It's part of feeling at home.

With your Equity Card, enjoy an additional 2% discount on Noraya sofas, on top of existing offers.

Pay with your Equity Card and bring home the comfort you deserve.

Place your order today: https://t.co/XD0wJTtbAN

T&Cs Apply

#EquityBank #LipaBilaPresha

[Equity Bank Kenya @KeEquityBank]

@nel_mcandiego Hello Nelso, thank you for reaching out to us and sincere apologies for the delayed feedback. Please see our DM response; we have responded.

[Equity Bank Kenya @KeEquityBank]

@MwangiMaryanne https://t.co/uJrto50nXT

[Equity Bank Kenya @KeEquityBank]

@MwangiMaryanne Hi, thank you for writing to us. We're sorry we experienced a slight downtime with M-banking services, but this has since been resolved. Please confirm, through DM, your ID number & transaction details i.e. amount, date, recipient number; we'll check & advise you further.

[Equity Bank Kenya @KeEquityBank]

@Reubente Hello Reuben, thank you for reaching out to us. We have responded to the DM- please check.

[Equity Bank Kenya @KeEquityBank]

@urbanusdev Hello Jay, we're in receipit of the DM and will be responding, shortly. Thanks!

[Equity Bank Kenya @KeEquityBank]

@NjokiNgugii Hello Njoki, we have noticed and replied to the private message. As advised, some declined card transactions take a couple of days for the money to reflect in the account.

[Equity Bank Kenya @KeEquityBank]

@MusumbaJeff Hello Jeff, we're sorry we experienced a slight challenge that affected M-banking transactions but the system was restored. Please see our response to your DM.

[Equity Bank Kenya @KeEquityBank]

@gambigambi11 Hi, we're sorry for the inconvenience. This may be misrouted messages, and we'd like to check further. Please DM us your phone number and any recent examples of the messages received so we can investigate and resolve the issue as soon as possible. https://t.co/uJrto50nXT

[Equity Bank Kenya @KeEquityBank]

@VicKirwa Hello Vicky, we have just responded to your DM. Apologies for the delayed response.

[Equity Bank Kenya @KeEquityBank]

@JabaliIntimates Our team is working to resolve the issue. Thank you for your patience, so far.

[Equity Bank Kenya @KeEquityBank]

@kevyie_ Hello there, we have seen and responded to the DM. Thank you for reaching out to us!

[Equity Bank Kenya @KeEquityBank]

@JabaliIntimates Kindly check our current response.

[Equity Bank Kenya @KeEquityBank]

@faithkeyndy https://t.co/uJrto50nXT

[Equity Bank Kenya @KeEquityBank]

@faithkeyndy Hi, we've checked & everything appears fine on our end- sorry for the inconvenience. Please DM us your ID number & the error you're encountering for support. Meanwhile, if the transaction is urgent, you can use *247# as an alternative, provided you're registered on the service.

[Equity Bank Kenya @KeEquityBank]

@Dante_Detrixx Hello, we have noticed and reponded to the private message. Thank you for reaching out to us!

[Equity Bank Kenya @KeEquityBank]

@JabaliIntimates Thank you! We have responded, too.