@SVipulananda@CBSL Hello @SVipulananda,
The QR payment facility has now been fixed. We sincerely apologize for the inconvenience caused and thank you for your patience.
Team Keells
@LaLoca228 Hello @LaLoca228
Thank you for sharing this with us.Our team is currently looking into this issue and will take necessary steps accordingly.
Team Keells
@nuuuwan@UberEats Hello @nuuuwan,
Thank you for bringing this to our attention. We’re sorry for the inconvenience caused. Please DM us your contact details and order information so we can look into this with the relevant team.
Team Keells
@ImperfectSoul_2 Hello @ImperfectSoul_2 ,
We 're extremely concerned over this quality issue and our sincere apologies for the inconvenience caused. We would appreciate if you could DM us your contact number for us to get in touch with you regarding this matter.
Team Keells
@erangatennakoon@erangatennakoon Thank you for bringing this to our notice. Kindly share the store location for us to check this further. Apologies for any inconvenience caused.
@hbytwo Hello @hbytw, thank you for sharing your concerns with us. We take your feedback very seriously and have already escalated this matter for an immediate attention and review. Also, please DM us your contact number for us to get in touch with you in this regard. Team Keells
@erangatennakoon Hello @erangatennakoon ,
We are sorry for any inconvenience caused. We would appreciate if you could DM us your Nexus mobile number for us to look into this issue.
Team Keells
@anujasha9 Hello @anujasha9,
Thank you for bringing this to our attention and our apologies for any inconvenience caused. We have shared this with the team for their attention and review. Once again our apologies for the inconvenience caused.
Team Keells
@ishanadjacent Hello @ishanadjacent,
We are sorry that you encountered this issue. We would appreciate if you could DM us your contact number to get in touch with you regarding this issue. Thank you for bringing this to our attention.
Team Keells
@PrabathMendis2@hbytwo Hello @PrabathMendis2 ,
We are sorry that you encountered this quality issue. We are concerned over this issue and have shared this with the team for their attention and review. Kindly DM us your contact number for us get in touch with you to get further information
Team Keells
@kavindra97 Hello Nirmal,
Thank you for your concerns and feedback. We will address this issue with the team in order to take corrective actions accordingly. Kindly DM us your contact number to get in touch with you on this. Our sincere apologies for the inconvenience caused.
Team Keells
@erangatennakoon The new Keells Nexus App is a dedicated loyalty app, making it easy to track your points, browse offers and partner deals.
Our other Keells app remains focused on the online shopping experience. Your feedback will certainly help us understand wider customer expectations.
@jessiefer Hello @jessiefer,
Thank you for bringing this to our attention. We have already shared this with the team for their attention and action. We would appreciate it if you can DM us your contact number. Our sincere apologies for any inconvenience caused.
Team Keells
@erangatennakoon Hello Eranga, thank you for bringing this to our notice and we have already shared this with the team in order to take necessary steps. Apologies for the inconvenience cased. Team Keells
@zaeemzawahir Hello Zaeem,
Your feedback has been escalated to the relevant team for their immediate attention and necessary action to avoid such issues in the future. We sincerely apologize for the inconvenience caused and appreciate you bringing this to our notice.
Team Keells
@LilankaB Hello Lilanka,
We sincerely apologize for the inconvenience caused. Our team attended to the issue promptly, and it was resolved immediately. Thank you for your patience and understanding. Once again, our apologies for any disruption this may have caused.
Team Keells
@jessiefer Hello Jessica,
We are extremely concerned over this issue and have already shared this with our team for their attention and review.
Once again, thank you for bringing this to our notice and our sincere apologies for the inconvenience caused.
Team Keells