@vumatel PLease urgently attend to the area of Lindhaven, as this matter has been escalated already and there has been no respons from both you and the service provider. received ticket 01455595 from Vodacom,
@vumatel please check the Lindhaven, Roodepoort area. Your fibre network is down again. This is unacceptable. This has been on and off for the last two weeks. Some residences never got their fibre lines connected.
@vumatel Your technicians were here again last night. STILL DIDNT FINISH THE JOB AS I WOKE UP WITHOUT NETWORK SERVICE AGAIN. PLEASE ESCALATE AS IT IS ALMOST A WEEK.
@vumatel You just gave me a standard PR answer. THE TECHNICIAN WAS HERE YESTERDAY AND DIDN'T FINISH THE JOB. HE SHOULD HAVE COME BACK TODAY. WHY DIDN'T HE COME BACK TODAY IF HE WAS ABLE TO COME YESTERDAY. I WANT TIMELINES NOT THE ANSWER YOU GAVE ME.
@vumatel The technician was there yesterday but could not fix anything and left.. You guys are inconveniencing us and your level of professionalism is lacking as one doesnโt get feedback unless I send communication to you..
@Vodacom Any progress on my query. No progress at all and no one has come back to me. THIS IS UNACCEPTABLE CAUSE THIS WILL BE 3 DAYS WITH NETWORK!!!!!!!!
@Vodacom@Vodacom111 Please assist with this issue I have with my fibre line being down since Saturday. Reference number is SR260627-314334. PLEASE ASSIST URGENTLY CAUSE WE WORK FROM HOME AND NEED THE CONNECTIVITY
@LawrenceBailey0 Hopefully he kicks on and has a great career. Also hope this pushes Maphaka to take his opportunities and it would be great to see the in tandem together wrecking havoc in the future