Kelly Blake

School Business Manager | Cruise Addict 🚢 | Siaradwr Cymraeg / Welsh Speaker 🏴󠁧󠁢󠁷󠁬󠁳󠁿

[Ysgol Gymraeg Pen y Garth @YsgolPenyGarth]

Diwrnod Shwmae Su'Mae hapus iawn i blant Ysgol Pen y Garth! Mwynhewch eich diwrnod! Wishing all pupils at Ysgol Pen y Garth a very happy Shwmae Su'Mae day! Enjoy your day! #shwmaesumae24

[Kelly Blake @KellyAnneBlake]

@RoweAlyson @TicketmasterUK @oasis A message has popped up on my screen saying they still have tickets for every venue

[Kelly Blake @KellyAnneBlake]

@TrippLuggage hi, please can you help with my DM. Thank you 😀

[Kelly Blake @KellyAnneBlake]

@Vitality_UK please can you respond to the DM I sent last week

[Kelly Blake @KellyAnneBlake]

@iandines1 @MSC_Cruises_UK The ship is absolutely beautiful but completely let down by poor service. I have been on over 25 cruises, this was my first MSC, and it’s the worse service I have ever received. A first time cruiser would be completely put off cruising again because of the poor service etc

[Kelly Blake @KellyAnneBlake]

@iandines1 @MSC_Cruises_UK A member of staff told a passenger that the ship was so busy they were told to take their time serving drinks just in case they ran out of alcohol

[Kelly Blake @KellyAnneBlake]

@iandines1 @MSC_Cruises_UK I agree! Absolute disgrace. Had to wait over half an hour to get a drink,dinner took nearly three hours and couldn’t even have breakfast yesterday because the queue was so long. I sailed on Symphony of the Seas last year and didn’t have to wait for anything

[Kelly Blake @KellyAnneBlake]

@conjay88 @MSC_Cruises_UK Hi, yes of course. They said no formal night.

[Kelly Blake @KellyAnneBlake]

@MSC_Cruises_UK hi, I am sailing on the Virtuosa for 2 nights (4th May). Can you please tell me if there will be a formal night? Thank you

[Kelly Blake @KellyAnneBlake]

@LFC Amazing!!!!

[Kelly Blake @KellyAnneBlake]

@MSC_Cruises_UK Thank you but I spoke to your customer services team this morning and they were able to answer my question straight away

[Kelly Blake @KellyAnneBlake]

@MSC_Cruises_UK That’s a shame. I have been on nearly 30 cruises, this is my first with MSC. I have always been able to get the information about dress codes etc from other cruise liners before boarding. It’s disappointing that you’re not able to ask for me.

[Kelly Blake @KellyAnneBlake]

@MSC_Cruises_UK Is there a way you can find out please because we need to know if we need to pack formal wear. Thank you

[Kelly Blake @KellyAnneBlake]

@CF_Compss Gomez!

[Kelly Blake @KellyAnneBlake]

@LFC What an achievement!

[Kelly Blake @KellyAnneBlake]

@LFC That’s amazing!

[Kelly Blake @KellyAnneBlake]

@VirginAtlantic She has tried several times but cannot get through. We have been trying for the last 48 hours

[Kelly Blake @KellyAnneBlake]

@VirginAtlantic please can you help. My mum left her trolley case in Delhi, it was put on a Virgin plane last night and arrived at Heathrow this morning. How do I arrange to collect it?

[Kelly Blake @KellyAnneBlake]

@VirginAtlantic Hi Jane, I have but I’m not getting response from them. I was hoping to collect it today - can you help please?

[Kelly Blake @KellyAnneBlake]

@VirginAtlantic @VirginAtlantic I have been provided with a rush tag number. Are you able to track it for me please?

[Kelly Blake @KellyAnneBlake]

@VirginAtlantic @VirginAtlantic

[Kelly Blake @KellyAnneBlake]

@VirginAtlantic Thanks Cath. It has been a bit of a nightmare trying to get it back. Do you know long they usually take to respond? Thank you