Ken

[Ken @Ken_M_Rickson]

@Ask_Spectrum Could you do something to fix NESN (Channels 33 and 774) in the Wilbraham-Ludlow, MA area? It’s jumpy, partially pixelating, and sometimes freezes. Trying to enjoy Red Sox - Yankees on Father’s Day.

[Ken @Ken_M_Rickson]

@VerizonSupport You’ve got 5 minutes

[Ken @Ken_M_Rickson]

Here’s how poorly @VerizonSupport handled my issue tonight

[Ken @Ken_M_Rickson]

And more

[Ken @Ken_M_Rickson]

Don’t waste your time with @VerizonSupport. After almost 2 hours and an average response time of more than 8 minutes between exchanges. No answers. They refuse to dispatch a technician to diagnose the network and can’t furnish a phone number for technical support.

[Ken @Ken_M_Rickson]

@VerizonSupport Don’t think for a minute that Verizon can support you here. I’ve be at it for 90 minutes and the average time between question and answer is 9 minutes. Oh and now there’s a different person on the chat.

[Ken @Ken_M_Rickson]

@PamKeithFL @GOP I mourn for the Republican Party I used to know.

[Ken @Ken_M_Rickson]

@SunCountryAir This is unacceptable. I was called yesterday and told that my return flight was changed but sent an email to cancel the entire itinerary. Really?

[Ken @Ken_M_Rickson]

@SunCountryAir Thanks for canceling my flights between Providence and New Orleans without issuing a refund. On hold still for over 15 minutes to reach an agent.

[Ken @Ken_M_Rickson]

@SunCountryAir @sgbarber My flights in November were cancelled today and no refund issued. On hold for an agent for 15 minutes now. Poor customer service.

[Ken @Ken_M_Rickson]

@VZWSupport Please check your network in Wilbraham, MA. Our service has deteriorated: only one bar on LTE and dropping calls. I spent 3 plus hours of troubleshooting by text with you to no avail. My wife got into her car a drove to an area with service to make a critical call.

[Ken @Ken_M_Rickson]

@verizon Can we invest a little in Wilbraham, Massachusetts? My service has deteriorated lately and we are dropping calls. And, after 3 plus hours of back and forth texts with support, I think I’ve demonstrated that it’s not my device.

[Ken @Ken_M_Rickson]

https://t.co/JlfB1PAWtD

[Ken @Ken_M_Rickson]

@tajluman @realDonaldTrump

[Ken @Ken_M_Rickson]

@RaelMaryalice @realDonaldTrump

[Ken @Ken_M_Rickson]

@lynnieq333 @realDonaldTrump

[Ken @Ken_M_Rickson]

@dqba @realDonaldTrump

[Ken @Ken_M_Rickson]

@HistoryCoach90 @realDonaldTrump

[Ken @Ken_M_Rickson]

@BobStew85252830 @realDonaldTrump

[Ken @Ken_M_Rickson]

@CleliaWurgler @realDonaldTrump