The Kenya Power & Lighting Company Plc.

Verified account

@KenyaPower

The official Kenya Power Corporate Communications twitter feed. For all queries related to customer care, send replies and direct messages to @KenyaPower_Care

Nairobi, Kenya

Joined June 2013

1.1K Following

533.9K Followers

37.7K Posts

Pinned Tweet

The Kenya Power & Lighting Company Plc.

about 1 month ago

The future of mobility in Kenya is being defined—be in the room where it happens. ⚡️ Join industry leaders, innovators, and policymakers at the 4th Annual E-Mobility Stakeholders Conference & Expo 2026 as we drive bold conversations, unlock partnerships, and accelerate real solutions for a cleaner, smarter transport future. Register now and take your place at the forefront of Kenya’s e-mobility revolution. Click here to register: https://t.co/1YzbXgNDIX #EmobilityKE #PoweringKenya #PamojaTwangaa ^ZM

KenyaPower's tweet photo. The future of mobility in Kenya is being defined—be in the room where it happens. ⚡️

Join industry leaders, innovators, and policymakers at the 4th Annual E-Mobility Stakeholders Conference & Expo 2026 as we drive bold conversations, unlock partnerships, and accelerate real solutions for a cleaner, smarter transport future.

Register now and take your place at the forefront of Kenya’s e-mobility revolution.

Click here to register:
https://t.co/1YzbXgNDIX

#EmobilityKE #PoweringKenya #PamojaTwangaa ^ZM

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The Kenya Power & Lighting Company Plc.

4 days ago

#Throwback Friday Catch the highlights from the exhibition booths at the 4th Annual E-Mobility Stakeholders Conference and Expo. https://t.co/PLPKMSH6QO #PowerEmobilityKE #TheFutureIsElectric #PamojaTwangaa ^ZM

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The Kenya Power & Lighting Company Plc.

4 days ago

Kenya Power today hosted the Large Power M/SME Customer Engagement Forum in Thika town. Themed “Powering Reliability: Strengthening Supply Stability and Customer Confidence”, the forum brought together customers and Kenya Power teams to advance a more reliable energy future. Officially opened by Regional Manager, North Eastern (Ag), Eng. Matthew Muthini, the platform gave customers a direct line to technical and customer service teams to raise concerns and get responses on issues affecting their operations. Discussions covered power reliability, energy efficiency, tariffs, infrastructure security, smart grid innovations, and cost-reduction strategies including Time-of-Use tariff optimisation and power factor correction. Participants also addressed the need to protect electricity infrastructure from vandalism, illegal connections, and wayleave encroachment. The Institute of Energy Studies and Research (IESR) showcased its work in energy consultancy, technical training, research, and sustainability initiatives. The forum reaffirmed Kenya Power’s commitment to customer confidence through engagement, collaboration, and investments in supply stability and service excellence. #PamojaTwangaa #PoweringKenya ^KN

KenyaPower's tweet photo. Kenya Power today hosted the Large Power M/SME Customer Engagement Forum in Thika town. Themed “Powering Reliability: Strengthening Supply Stability and Customer Confidence”, the forum brought together customers and Kenya Power teams to advance a more reliable energy future.

Officially opened by Regional Manager, North Eastern (Ag), Eng. Matthew Muthini, the platform gave customers a direct line to technical and customer service teams to raise concerns and get responses on issues affecting their operations.

Discussions covered power reliability, energy efficiency, tariffs, infrastructure security, smart grid innovations, and cost-reduction strategies including Time-of-Use tariff optimisation and power factor correction. Participants also addressed the need to protect electricity infrastructure from vandalism, illegal connections, and wayleave encroachment.

The Institute of Energy Studies and Research (IESR) showcased its work in energy consultancy, technical training, research, and sustainability initiatives.

The forum reaffirmed Kenya Power’s commitment to customer confidence through engagement, collaboration, and investments in supply stability and service excellence.

#PamojaTwangaa #PoweringKenya ^KN

KenyaPower's tweet photo. Kenya Power today hosted the Large Power M/SME Customer Engagement Forum in Thika town. Themed “Powering Reliability: Strengthening Supply Stability and Customer Confidence”, the forum brought together customers and Kenya Power teams to advance a more reliable energy future.

Officially opened by Regional Manager, North Eastern (Ag), Eng. Matthew Muthini, the platform gave customers a direct line to technical and customer service teams to raise concerns and get responses on issues affecting their operations.

Discussions covered power reliability, energy efficiency, tariffs, infrastructure security, smart grid innovations, and cost-reduction strategies including Time-of-Use tariff optimisation and power factor correction. Participants also addressed the need to protect electricity infrastructure from vandalism, illegal connections, and wayleave encroachment.

The Institute of Energy Studies and Research (IESR) showcased its work in energy consultancy, technical training, research, and sustainability initiatives.

The forum reaffirmed Kenya Power’s commitment to customer confidence through engagement, collaboration, and investments in supply stability and service excellence.

#PamojaTwangaa #PoweringKenya ^KN

KenyaPower's tweet photo. Kenya Power today hosted the Large Power M/SME Customer Engagement Forum in Thika town. Themed “Powering Reliability: Strengthening Supply Stability and Customer Confidence”, the forum brought together customers and Kenya Power teams to advance a more reliable energy future.

Officially opened by Regional Manager, North Eastern (Ag), Eng. Matthew Muthini, the platform gave customers a direct line to technical and customer service teams to raise concerns and get responses on issues affecting their operations.

Discussions covered power reliability, energy efficiency, tariffs, infrastructure security, smart grid innovations, and cost-reduction strategies including Time-of-Use tariff optimisation and power factor correction. Participants also addressed the need to protect electricity infrastructure from vandalism, illegal connections, and wayleave encroachment.

The Institute of Energy Studies and Research (IESR) showcased its work in energy consultancy, technical training, research, and sustainability initiatives.

The forum reaffirmed Kenya Power’s commitment to customer confidence through engagement, collaboration, and investments in supply stability and service excellence.

#PamojaTwangaa #PoweringKenya ^KN

KenyaPower's tweet photo. Kenya Power today hosted the Large Power M/SME Customer Engagement Forum in Thika town. Themed “Powering Reliability: Strengthening Supply Stability and Customer Confidence”, the forum brought together customers and Kenya Power teams to advance a more reliable energy future.

Officially opened by Regional Manager, North Eastern (Ag), Eng. Matthew Muthini, the platform gave customers a direct line to technical and customer service teams to raise concerns and get responses on issues affecting their operations.

Discussions covered power reliability, energy efficiency, tariffs, infrastructure security, smart grid innovations, and cost-reduction strategies including Time-of-Use tariff optimisation and power factor correction. Participants also addressed the need to protect electricity infrastructure from vandalism, illegal connections, and wayleave encroachment.

The Institute of Energy Studies and Research (IESR) showcased its work in energy consultancy, technical training, research, and sustainability initiatives.

The forum reaffirmed Kenya Power’s commitment to customer confidence through engagement, collaboration, and investments in supply stability and service excellence.

#PamojaTwangaa #PoweringKenya ^KN

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The Kenya Power & Lighting Company Plc.

6 days ago

The Kenya Power Management Team, led by Acting Managing Director & CEO, Dr. Jeremiah Kiplagat, today participated in a joint consultative session with the Ministry of Energy and Petroleum and representatives of large power consumers from the private sector to chart the way forward in strengthening Kenya’s energy business operating environment. During the session, Cabinet Secretary Hon. Opiyo Wandayi, EGH, accompanied by Principal Secretary for Petroleum Kello Harsama and officials from EPRA, reaffirmed the government’s commitment to ensuring energy remains a catalyst for business growth. CS Wandayi highlighted structured deliberations with industry stakeholders under the Kenya Association of Manufacturers (KAM), focusing on three key priorities: adequacy of energy supply, reliability and quality of electricity, and affordability of energy. The CS noted that to cushion businesses and households, the Government has suspended the proposed electricity tariff review and effective June 2026, electricity costs have reduced by KSh 0.2685 per kWh, driven by increased hydropower generation, a decrease in the Fuel Energy Cost (FEC), and a significant drop in the Forex Adjustment Levy. The private sector, led by KAM, shared proposals on lowering the cost of power, emphasizing its direct impact on manufacturing, jobs, and overall economic performance. Discussions focused on short, medium, and long-term measures—including investments in generation and transmission infrastructure to make energy production costs more business-friendly and predictable. Dr. Kiplagat underscored Kenya Power’s commitment to working collaboratively with all stakeholders to ensure business continuity and success across the country. On her part, Eng. Rosemary Oduor, General Manager, Commercial Sales & Services, reaffirmed the Company’s pledge to hold regular engagements with stakeholders to continually improve the business environment and keep Kenya moving forward. #PamojaTwangaa ^ZM

KenyaPower's tweet photo. The Kenya Power Management Team, led by Acting Managing Director & CEO, Dr. Jeremiah Kiplagat, today participated in a joint consultative session with the Ministry of Energy and Petroleum and representatives of large power consumers from the private sector to chart the way forward in strengthening Kenya’s energy business operating environment.

During the session, Cabinet Secretary Hon. Opiyo Wandayi, EGH, accompanied by Principal Secretary for Petroleum Kello Harsama and officials from EPRA, reaffirmed the government’s commitment to ensuring energy remains a catalyst for business growth.

CS Wandayi highlighted structured deliberations with industry stakeholders under the Kenya Association of Manufacturers (KAM), focusing on three key priorities: adequacy of energy supply, reliability and quality of electricity, and affordability of energy.

The CS noted that to cushion businesses and households, the Government has suspended the proposed electricity tariff review and effective June 2026, electricity costs have reduced by KSh 0.2685 per kWh, driven by increased hydropower generation, a decrease in the Fuel Energy Cost (FEC), and a significant drop in the Forex Adjustment Levy.

The private sector, led by KAM, shared proposals on lowering the cost of power, emphasizing its direct impact on manufacturing, jobs, and overall economic performance. Discussions focused on short, medium, and long-term measures—including investments in generation and transmission infrastructure to make energy production costs more business-friendly and predictable.

Dr. Kiplagat underscored Kenya Power’s commitment to working collaboratively with all stakeholders to ensure business continuity and success across the country. On her part, Eng. Rosemary Oduor, General Manager, Commercial Sales & Services, reaffirmed the Company’s pledge to hold regular engagements with stakeholders to continually improve the business environment and keep Kenya moving forward.

#PamojaTwangaa ^ZM

KenyaPower's tweet photo. The Kenya Power Management Team, led by Acting Managing Director & CEO, Dr. Jeremiah Kiplagat, today participated in a joint consultative session with the Ministry of Energy and Petroleum and representatives of large power consumers from the private sector to chart the way forward in strengthening Kenya’s energy business operating environment.

During the session, Cabinet Secretary Hon. Opiyo Wandayi, EGH, accompanied by Principal Secretary for Petroleum Kello Harsama and officials from EPRA, reaffirmed the government’s commitment to ensuring energy remains a catalyst for business growth.

CS Wandayi highlighted structured deliberations with industry stakeholders under the Kenya Association of Manufacturers (KAM), focusing on three key priorities: adequacy of energy supply, reliability and quality of electricity, and affordability of energy.

The CS noted that to cushion businesses and households, the Government has suspended the proposed electricity tariff review and effective June 2026, electricity costs have reduced by KSh 0.2685 per kWh, driven by increased hydropower generation, a decrease in the Fuel Energy Cost (FEC), and a significant drop in the Forex Adjustment Levy.

The private sector, led by KAM, shared proposals on lowering the cost of power, emphasizing its direct impact on manufacturing, jobs, and overall economic performance. Discussions focused on short, medium, and long-term measures—including investments in generation and transmission infrastructure to make energy production costs more business-friendly and predictable.

Dr. Kiplagat underscored Kenya Power’s commitment to working collaboratively with all stakeholders to ensure business continuity and success across the country. On her part, Eng. Rosemary Oduor, General Manager, Commercial Sales & Services, reaffirmed the Company’s pledge to hold regular engagements with stakeholders to continually improve the business environment and keep Kenya moving forward.

#PamojaTwangaa ^ZM

KenyaPower's tweet photo. The Kenya Power Management Team, led by Acting Managing Director & CEO, Dr. Jeremiah Kiplagat, today participated in a joint consultative session with the Ministry of Energy and Petroleum and representatives of large power consumers from the private sector to chart the way forward in strengthening Kenya’s energy business operating environment.

During the session, Cabinet Secretary Hon. Opiyo Wandayi, EGH, accompanied by Principal Secretary for Petroleum Kello Harsama and officials from EPRA, reaffirmed the government’s commitment to ensuring energy remains a catalyst for business growth.

CS Wandayi highlighted structured deliberations with industry stakeholders under the Kenya Association of Manufacturers (KAM), focusing on three key priorities: adequacy of energy supply, reliability and quality of electricity, and affordability of energy.

The CS noted that to cushion businesses and households, the Government has suspended the proposed electricity tariff review and effective June 2026, electricity costs have reduced by KSh 0.2685 per kWh, driven by increased hydropower generation, a decrease in the Fuel Energy Cost (FEC), and a significant drop in the Forex Adjustment Levy.

The private sector, led by KAM, shared proposals on lowering the cost of power, emphasizing its direct impact on manufacturing, jobs, and overall economic performance. Discussions focused on short, medium, and long-term measures—including investments in generation and transmission infrastructure to make energy production costs more business-friendly and predictable.

Dr. Kiplagat underscored Kenya Power’s commitment to working collaboratively with all stakeholders to ensure business continuity and success across the country. On her part, Eng. Rosemary Oduor, General Manager, Commercial Sales & Services, reaffirmed the Company’s pledge to hold regular engagements with stakeholders to continually improve the business environment and keep Kenya moving forward.

#PamojaTwangaa ^ZM

KenyaPower's tweet photo. The Kenya Power Management Team, led by Acting Managing Director & CEO, Dr. Jeremiah Kiplagat, today participated in a joint consultative session with the Ministry of Energy and Petroleum and representatives of large power consumers from the private sector to chart the way forward in strengthening Kenya’s energy business operating environment.

During the session, Cabinet Secretary Hon. Opiyo Wandayi, EGH, accompanied by Principal Secretary for Petroleum Kello Harsama and officials from EPRA, reaffirmed the government’s commitment to ensuring energy remains a catalyst for business growth.

CS Wandayi highlighted structured deliberations with industry stakeholders under the Kenya Association of Manufacturers (KAM), focusing on three key priorities: adequacy of energy supply, reliability and quality of electricity, and affordability of energy.

The CS noted that to cushion businesses and households, the Government has suspended the proposed electricity tariff review and effective June 2026, electricity costs have reduced by KSh 0.2685 per kWh, driven by increased hydropower generation, a decrease in the Fuel Energy Cost (FEC), and a significant drop in the Forex Adjustment Levy.

The private sector, led by KAM, shared proposals on lowering the cost of power, emphasizing its direct impact on manufacturing, jobs, and overall economic performance. Discussions focused on short, medium, and long-term measures—including investments in generation and transmission infrastructure to make energy production costs more business-friendly and predictable.

Dr. Kiplagat underscored Kenya Power’s commitment to working collaboratively with all stakeholders to ensure business continuity and success across the country. On her part, Eng. Rosemary Oduor, General Manager, Commercial Sales & Services, reaffirmed the Company’s pledge to hold regular engagements with stakeholders to continually improve the business environment and keep Kenya moving forward.

#PamojaTwangaa ^ZM

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Who to follow

Verified account

@KenyaPower_Care

💡 𝐘𝐨𝐮𝐫 𝐄𝐧𝐞𝐫𝐠𝐲 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐨𝐟 𝐂𝐡𝐨𝐢𝐜𝐞 !

Immigration Services | Kenya

@ImmigrationDept

Official X account for the Directorate of Immigration Services | Kenya

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Mandated to combat and prevent corruption, and promote ethics and integrity in Kenya. For general inquiries, email [email protected].

The Kenya Power & Lighting Company Plc.

7 days ago

Get a glimpse of yesterday’s #KenyaPowerRoadShow launch. Look out for us in your town as we bring digital services closer to you! 🙂‍↔️ #TwendeDigital na Kenya Power! #JuaForsure #MyPowerApp #PamojaTwangaa ^KN

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The Kenya Power & Lighting Company Plc.

7 days ago

Get a glimpse of yesterday’s #KenyaPowerRoadShow launch. Look out for us in your town as we bring digital services closer to you! 🙂‍↔️ #TwendeDigital na Kenya Power! #JuaForsure #MyPowerApp #PamojaTwangaa ^KN

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The Kenya Power & Lighting Company Plc.

7 days ago

Get a glimpse of yesterday’s #KenyaPowerRoadShow launch. Look out for us in your town as we bring digital services closer to you! 🙂‍↔️ #TwendeDigital na Kenya Power! #JuaForsure #MyPowerApp #PamojaTwangaa ^KN

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The Kenya Power & Lighting Company Plc.

8 days ago

#TwendeDigital #JuaForsure #PamojaTwangaa #MyPowerApp #KenyaPowerRoadShow ^ZM

KenyaPower's tweet photo. #TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM https://t.co/zG99pl2uLG

KenyaPower's tweet photo. #TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM https://t.co/zG99pl2uLG

KenyaPower's tweet photo. #TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM https://t.co/zG99pl2uLG

KenyaPower's tweet photo. #TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM https://t.co/zG99pl2uLG

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The Kenya Power & Lighting Company Plc.

8 days ago

Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror noted that the increased adoption of digital services has significantly reduced traffic in Kenya Power's banking halls, reflecting growing customer confidence as the Company moves towards a fully digital payment ecosystem. He further noted that the Customer Experience Roadshows will drive customer education on digital services, fraud prevention, electrical safety, and e-cooking as Kenya Power advances its customer-centric transformation. #TwendeDigital #JuaForsure #PamojaTwangaa #MyPowerApp #KenyaPowerRoadShow

KenyaPower's tweet photo. Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror noted that the increased adoption of digital services has significantly reduced traffic in Kenya Power's banking halls, reflecting growing customer confidence as the Company moves towards a fully digital payment ecosystem.

He further noted that the Customer Experience Roadshows will drive customer education on digital services, fraud prevention, electrical safety, and e-cooking as Kenya Power advances its customer-centric transformation.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow

KenyaPower's tweet photo. Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror noted that the increased adoption of digital services has significantly reduced traffic in Kenya Power's banking halls, reflecting growing customer confidence as the Company moves towards a fully digital payment ecosystem.

He further noted that the Customer Experience Roadshows will drive customer education on digital services, fraud prevention, electrical safety, and e-cooking as Kenya Power advances its customer-centric transformation.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow

KenyaPower's tweet photo. Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror noted that the increased adoption of digital services has significantly reduced traffic in Kenya Power's banking halls, reflecting growing customer confidence as the Company moves towards a fully digital payment ecosystem.

He further noted that the Customer Experience Roadshows will drive customer education on digital services, fraud prevention, electrical safety, and e-cooking as Kenya Power advances its customer-centric transformation.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow

KenyaPower's tweet photo. Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror noted that the increased adoption of digital services has significantly reduced traffic in Kenya Power's banking halls, reflecting growing customer confidence as the Company moves towards a fully digital payment ecosystem.

He further noted that the Customer Experience Roadshows will drive customer education on digital services, fraud prevention, electrical safety, and e-cooking as Kenya Power advances its customer-centric transformation.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow

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The Kenya Power & Lighting Company Plc.

8 days ago

Twende Digital! Today, Kenya Power flagged off the Customer Experience Roadshows, a nationwide initiative aimed at bringing services closer to customers, strengthening engagement, and promoting the adoption of digital solutions. The launch was led by Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror, alongside Eng. Rosemary Oduor, General Manager, Commercial Services and Sales, and Waceke Mbugua, Customer Experience Manager. In line with this, the Company has announced a phased transition to fully digital payments, with all remaining banking hall payment counters set to close by June 2027, as customers increasingly shift to digital platforms that now handle over 5 million interactions monthly. The transition will be implemented in three phases across the country, supported by the Twende Digital campaign, which focuses on digital services, fraud prevention, electrical safety, and e-cooking. Customers can already access services such as token purchases, bill payments, self-meter readings, and outage reporting through the MyPower App, *977#, and Nuru Bot, making service delivery simpler, faster, and more convenient without visiting physical offices. #TwendeDigital #JuaForsure #PamojaTwangaa #MyPowerApp #KenyaPowerRoadShow ^ZM

KenyaPower's tweet photo. Twende Digital!

Today, Kenya Power flagged off the Customer Experience Roadshows, a nationwide initiative aimed at bringing services closer to customers, strengthening engagement, and promoting the adoption of digital solutions. The launch was led by Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror, alongside Eng. Rosemary Oduor, General Manager, Commercial Services and Sales, and Waceke Mbugua, Customer Experience Manager.

In line with this, the Company has announced a phased transition to fully digital payments, with all remaining banking hall payment counters set to close by June 2027, as customers increasingly shift to digital platforms that now handle over 5 million interactions monthly. The transition will be implemented in three phases across the country, supported by the Twende Digital campaign, which focuses on digital services, fraud prevention, electrical safety, and e-cooking.

Customers can already access services such as token purchases, bill payments, self-meter readings, and outage reporting through the MyPower App, *977#, and Nuru Bot, making service delivery simpler, faster, and more convenient without visiting physical offices.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM

KenyaPower's tweet photo. Twende Digital!

Today, Kenya Power flagged off the Customer Experience Roadshows, a nationwide initiative aimed at bringing services closer to customers, strengthening engagement, and promoting the adoption of digital solutions. The launch was led by Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror, alongside Eng. Rosemary Oduor, General Manager, Commercial Services and Sales, and Waceke Mbugua, Customer Experience Manager.

In line with this, the Company has announced a phased transition to fully digital payments, with all remaining banking hall payment counters set to close by June 2027, as customers increasingly shift to digital platforms that now handle over 5 million interactions monthly. The transition will be implemented in three phases across the country, supported by the Twende Digital campaign, which focuses on digital services, fraud prevention, electrical safety, and e-cooking.

Customers can already access services such as token purchases, bill payments, self-meter readings, and outage reporting through the MyPower App, *977#, and Nuru Bot, making service delivery simpler, faster, and more convenient without visiting physical offices.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM

KenyaPower's tweet photo. Twende Digital!

Today, Kenya Power flagged off the Customer Experience Roadshows, a nationwide initiative aimed at bringing services closer to customers, strengthening engagement, and promoting the adoption of digital solutions. The launch was led by Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror, alongside Eng. Rosemary Oduor, General Manager, Commercial Services and Sales, and Waceke Mbugua, Customer Experience Manager.

In line with this, the Company has announced a phased transition to fully digital payments, with all remaining banking hall payment counters set to close by June 2027, as customers increasingly shift to digital platforms that now handle over 5 million interactions monthly. The transition will be implemented in three phases across the country, supported by the Twende Digital campaign, which focuses on digital services, fraud prevention, electrical safety, and e-cooking.

Customers can already access services such as token purchases, bill payments, self-meter readings, and outage reporting through the MyPower App, *977#, and Nuru Bot, making service delivery simpler, faster, and more convenient without visiting physical offices.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM

KenyaPower's tweet photo. Twende Digital!

Today, Kenya Power flagged off the Customer Experience Roadshows, a nationwide initiative aimed at bringing services closer to customers, strengthening engagement, and promoting the adoption of digital solutions. The launch was led by Dr. Jeremiah Kiplagat, Director, Institute of Energy Studies & Research (IESR), speaking on behalf of MD & CEO Dr. (Eng.) Joseph Siror, alongside Eng. Rosemary Oduor, General Manager, Commercial Services and Sales, and Waceke Mbugua, Customer Experience Manager.

In line with this, the Company has announced a phased transition to fully digital payments, with all remaining banking hall payment counters set to close by June 2027, as customers increasingly shift to digital platforms that now handle over 5 million interactions monthly. The transition will be implemented in three phases across the country, supported by the Twende Digital campaign, which focuses on digital services, fraud prevention, electrical safety, and e-cooking.

Customers can already access services such as token purchases, bill payments, self-meter readings, and outage reporting through the MyPower App, *977#, and Nuru Bot, making service delivery simpler, faster, and more convenient without visiting physical offices.

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM

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The Kenya Power & Lighting Company Plc.

8 days ago

Kenya Power to close all payment counters in its banking halls by June 2027 as part of Twende digital campaign, staff to be redirected to customer service #TwendeDigital #JuaForsure #PamojaTwangaa #MyPowerApp #KenyaPowerRoadShow ^ZM

KenyaPower's tweet photo. Kenya Power to close all payment counters in its banking halls by June 2027 as part of Twende digital campaign, staff to be redirected to customer service

#TwendeDigital
#JuaForsure
#PamojaTwangaa
#MyPowerApp
#KenyaPowerRoadShow ^ZM https://t.co/zyr0Nr8Bg0

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The Kenya Power & Lighting Company Plc.

9 days ago

Mko ready kuenda Digital na Kenya Power? #TwendeDigital #JuaForsure #PamojaTwangaa #MyPowerApp #KenyaPowerRoadShow ^ZM

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The Kenya Power & Lighting Company Plc.

11 days ago

The TAD Motors EV delivers an impressive range of up to 250 km on a single charge, making it ideal for both urban commuting and longer journeys. ⚡ Built for reliability, it comes with a 3-year vehicle warranty and an 8-year battery warranty, giving drivers confidence for the road ahead. 🚗 Equipped with an onboard AC Type-C charging system and a 72-volt battery capacity, the vehicle combines convenience, efficiency, and performance to support Kenya's growing electric mobility ecosystem. #PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

KenyaPower's tweet photo. The TAD Motors EV delivers an impressive range of up to 250 km on a single charge, making it ideal for both urban commuting and longer journeys. ⚡

Built for reliability, it comes with a 3-year vehicle warranty and an 8-year battery warranty, giving drivers confidence for the road ahead. 🚗

Equipped with an onboard AC Type-C charging system and a 72-volt battery capacity, the vehicle combines convenience, efficiency, and performance to support Kenya's growing electric mobility ecosystem.

#PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

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The Kenya Power & Lighting Company Plc.

11 days ago

SupaChaja are expanding access to EV charging infrastructure across the country, making it easier for drivers to charge, travel, and embrace sustainable transport. With the SupaChaja app, users can conveniently locate their nearest station and manage their experience on the go. As Kenya's #emobility ecosystem continues to grow, innovations like these are helping build the infrastructure needed to support a sustainable transport network for all. #PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

KenyaPower's tweet photo. SupaChaja are expanding access to EV charging infrastructure across the country, making it easier for drivers to charge, travel, and embrace sustainable transport.

With the SupaChaja app, users can conveniently locate their nearest station and manage their experience on the go.

As Kenya's #emobility ecosystem continues to grow, innovations like these are helping build the infrastructure needed to support a sustainable transport network for all.

#PoweringEMobility
#TheFutureIsElectric
#NurturingEVGrowth ^KN

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The Kenya Power & Lighting Company Plc.

11 days ago

With Ampersand, staying on the move has never been easier; enjoy a range of up to 70 km per battery swap. Need a fresh battery? Simply check the Ampersand app to locate the nearest swapping station and get back on the road in minutes. #eMobility #PoweringEMobilityKE #TheFutureIsElectric #NurturingEVGrowth ^KN

KenyaPower's tweet photo. With Ampersand, staying on the move has never been easier; enjoy a range of up to 70 km per battery swap.

Need a fresh battery? Simply check the Ampersand app to locate the nearest swapping station and get back on the road in minutes.

#eMobility
#PoweringEMobilityKE
#TheFutureIsElectric #NurturingEVGrowth ^KN

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The Kenya Power & Lighting Company Plc.

11 days ago

Redefining the future of three wheelers, one electric ride at a time. Meet the Alpha Electric Tricycle, an innovative mobility solution designed for efficiency, versatility, and sustainability. With a charging time of just 6 hours and a range of up to 100 kilometres, it is built to keep people and businesses moving. Available in multiple configurations to meet different transport needs: 🛺 Taxi Version – Clean and comfortable passenger transport 🛺 Cargo Version – Reliable last-mile delivery and logistics 🛺Ambulance Version – Supporting accessible emergency response services. The Alpha Electric Tuk Tuk is proving that sustainable mobility can be practical, affordable, and adaptable for every journey #PoweringEMobilityKE #TheFutureIsElectric #NurturingEVGrowth #eMobility ^KN

KenyaPower's tweet photo. Redefining the future of three wheelers, one electric ride at a time.

Meet the Alpha Electric Tricycle, an innovative mobility solution designed for efficiency, versatility, and sustainability. With a charging time of just 6 hours and a range of up to 100 kilometres, it is built to keep people and businesses moving.

Available in multiple configurations to meet different transport needs:
🛺 Taxi Version – Clean and comfortable passenger transport
🛺 Cargo Version – Reliable last-mile delivery and logistics
🛺Ambulance Version – Supporting accessible emergency response services.

The Alpha Electric Tuk Tuk is proving that sustainable mobility can be practical, affordable, and adaptable for every journey

#PoweringEMobilityKE
#TheFutureIsElectric
#NurturingEVGrowth
#eMobility ^KN

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The Kenya Power & Lighting Company Plc.

11 days ago

Day 2 of the 4th #EMobility Stakeholders' Conference and Expo 2026 opened with Jackson Wambua, Manager of Industrial Sectors, Kenya Association of Manufacturers (KAM), sharing insights on the state of local EV assembly in Kenya. Among the key points raised: 💡 Kenya has over 33,000 registered EVs as of January 2026 💡 Electric motorcycles lead at 93.6% of all registered EVs 💡 The EAC Assembly Regulations take effect 1 July 2026 💡 Challenges remain around infrastructure, costs, and skills gaps This was followed by a panel discussion on the Local Assembly of Electric Vehicles, featuring industry leaders: Elijah Oduor, Executive Officer, EMAK, Andrew Kamanu, ROAM, Godfrey Wainaina, UTU, and Japheth Ruttoh, Head of Plant Operations, Spiro Kenya. #PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

KenyaPower's tweet photo. Day 2 of the 4th #EMobility Stakeholders' Conference and Expo 2026 opened with Jackson Wambua, Manager of Industrial Sectors, Kenya Association of Manufacturers (KAM), sharing insights on the state of local EV assembly in Kenya.

Among the key points raised:
💡 Kenya has over 33,000 registered EVs as of January 2026
💡 Electric motorcycles lead at 93.6% of all registered EVs
💡 The EAC Assembly Regulations take effect 1 July 2026
💡 Challenges remain around infrastructure, costs, and skills gaps

This was followed by a panel discussion on the Local Assembly of Electric Vehicles, featuring industry leaders: Elijah Oduor, Executive Officer, EMAK, Andrew Kamanu, ROAM, Godfrey Wainaina, UTU, and Japheth Ruttoh, Head of Plant Operations, Spiro Kenya.

#PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

KenyaPower's tweet photo. Day 2 of the 4th #EMobility Stakeholders' Conference and Expo 2026 opened with Jackson Wambua, Manager of Industrial Sectors, Kenya Association of Manufacturers (KAM), sharing insights on the state of local EV assembly in Kenya.

Among the key points raised:
💡 Kenya has over 33,000 registered EVs as of January 2026
💡 Electric motorcycles lead at 93.6% of all registered EVs
💡 The EAC Assembly Regulations take effect 1 July 2026
💡 Challenges remain around infrastructure, costs, and skills gaps

This was followed by a panel discussion on the Local Assembly of Electric Vehicles, featuring industry leaders: Elijah Oduor, Executive Officer, EMAK, Andrew Kamanu, ROAM, Godfrey Wainaina, UTU, and Japheth Ruttoh, Head of Plant Operations, Spiro Kenya.

#PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

KenyaPower's tweet photo. Day 2 of the 4th #EMobility Stakeholders' Conference and Expo 2026 opened with Jackson Wambua, Manager of Industrial Sectors, Kenya Association of Manufacturers (KAM), sharing insights on the state of local EV assembly in Kenya.

Among the key points raised:
💡 Kenya has over 33,000 registered EVs as of January 2026
💡 Electric motorcycles lead at 93.6% of all registered EVs
💡 The EAC Assembly Regulations take effect 1 July 2026
💡 Challenges remain around infrastructure, costs, and skills gaps

This was followed by a panel discussion on the Local Assembly of Electric Vehicles, featuring industry leaders: Elijah Oduor, Executive Officer, EMAK, Andrew Kamanu, ROAM, Godfrey Wainaina, UTU, and Japheth Ruttoh, Head of Plant Operations, Spiro Kenya.

#PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

KenyaPower's tweet photo. Day 2 of the 4th #EMobility Stakeholders' Conference and Expo 2026 opened with Jackson Wambua, Manager of Industrial Sectors, Kenya Association of Manufacturers (KAM), sharing insights on the state of local EV assembly in Kenya.

Among the key points raised:
💡 Kenya has over 33,000 registered EVs as of January 2026
💡 Electric motorcycles lead at 93.6% of all registered EVs
💡 The EAC Assembly Regulations take effect 1 July 2026
💡 Challenges remain around infrastructure, costs, and skills gaps

This was followed by a panel discussion on the Local Assembly of Electric Vehicles, featuring industry leaders: Elijah Oduor, Executive Officer, EMAK, Andrew Kamanu, ROAM, Godfrey Wainaina, UTU, and Japheth Ruttoh, Head of Plant Operations, Spiro Kenya.

#PoweringEMobility #TheFutureIsElectric #NurturingEVGrowth ^KN

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The Kenya Power & Lighting Company Plc.

11 days ago

BasiGO's electric buses and vans are proving that sustainable mobility is not just possible, it is already here. With a range of up to 300 kilometres on a single charge and a charging time of just 1and a half to 2 hours, these vehicles are built for efficiency, reliability, and performance. 🚌 Proudly assembled in Kenya, BasiGO is helping accelerate the transition to clean transport while supporting local manufacturing and green economic growth. #PoweringEMobilityKE #TheFutureIsElectric #NurturingEVGrowth #eMobility ^KN

KenyaPower's tweet photo. BasiGO's electric buses and vans are proving that sustainable mobility is not just possible, it is already here. With a range of up to 300 kilometres on a single charge and a charging time of just 1and a half to 2 hours, these vehicles are built for efficiency, reliability, and performance. 🚌

Proudly assembled in Kenya, BasiGO is helping accelerate the transition to clean transport while supporting local manufacturing and green economic growth.

#PoweringEMobilityKE
#TheFutureIsElectric
#NurturingEVGrowth
#eMobility ^KN

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The Kenya Power & Lighting Company Plc.

12 days ago

It's day ✌🏾 of the 4th Annual E-Mobility Conference & Expo at KICC. Come discover the latest innovations in #eMobility, connect with exhibitors from across the value chain, and deepen your understanding of the sector. Catch highlights of what went down on Day 1. Entry is free. Karibu! #PoweringEMobilityKE #TheFutureIsElectric #NurturingEVGrowth ^KN

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The Kenya Power & Lighting Company Plc.

12 days ago

Swap. Ride. Repeat. With the Spiro electric bike, the journey doesn't stop when the battery runs low. Enjoy up to 80–100 kilometers on a full charge, then simply swap your battery and keep moving. Whether you're in Nairobi or beyond, Spiro's growing network of battery-swapping stations makes it easy to stay powered wherever you go. Fast, reliable, and designed for everyday mobility, it's electric transport made simple. #PoweringEMobilityKE #TheFutureIsElectric #NurturingEVGrowth #eMobility ^ZM

KenyaPower's tweet photo. Swap. Ride. Repeat.
With the Spiro electric bike, the journey doesn't stop when the battery runs low. Enjoy up to 80–100 kilometers on a full charge, then simply swap your battery and keep moving.

Whether you're in Nairobi or beyond, Spiro's growing network of battery-swapping stations makes it easy to stay powered wherever you go. Fast, reliable, and designed for everyday mobility, it's electric transport made simple.

#PoweringEMobilityKE #TheFutureIsElectric
#NurturingEVGrowth
#eMobility ^ZM

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