@virginmedia No there isn’t otherwise I wouldn’t be unhappy would I ... although pretty sure on recordings the same thing should deffo not be happening
@virginmedia It should be delivered today to a collection store but I’ve had no text no confirmation nothing at all and it’s 4pm so being left a little late
@virginmedia So.... I’ve had nothing confirming a delivery of a new box or upgrading and it’s meant to be at a collection point today!!! #seriouslyrubbishservice what are you going to do to make this better? A customer who spends £100 per month for a service you cannot provide #shocking
@virginmedia Ordering an upgrade I get offered online through my virgin media ... doesn’t come on two occasions so I have to take time to ring AGAIN #inconvenience#terrible lucky for you the lady on the phone was lovely and sorted me out #nearlyagonner