@TelkomZA Your chatbot replied to me with some stupid message relating to a Huawei device. If you do not have answers for the people, then please do not use stupid AI to reply to the people. Either you fix the app or advise the people that it is permanently broken.
@TelkomZA My Chinese reading skills is non-existant, so I can confirm that nothing has been done thus far to rectify the situation. Can you please confirm if the app will be repaired or do we remove the broken app from our phones permanently??
@PedrosChicken ... You need to please address your Woodstock Cape Town branch ... If they casually forget to put in your roll, then they brush it off and nobody will even apologise ... To the staff, it is "just a roll", to the customer it is a ruined balanced meal. Not goodenuf
@MTNza employs THE most useless individuals. You explain your problem, they have to type it in words to log a ticket with the technicians. What they type is totally contrary to the issue at hand. It's really disappointing that individuals must be so untrained and unskilled. Sad.
@MTNza has still not contacted me as I requested. The normal workers just continue without any management or accountability ... It is scary what is happening in a big company that cannot sort out a "small problem" effectively. ... @MTNza leaves much to be desired.
At 18:00 yesterday @MTNza suggested I log a new REQ number ... The call centre agent was extremely unhelpful and did not comprehend plain English very well. She requested that I be patient for (another) 24 hours (which I did) ... Lo and behold, nothing is resolved.
@MTNza certainly operates like a headless chicken. No active hands-on management is evident. Untrained/unskilled staff in positions they are not suited for. If there is a manager in place, then there is absolutely zero MANAGEMENT. @MTNza has lost the plot.
@MTNza ... You must now choose, finally choose ... You either want our business, or you don't ... It's now as simple as that ... All of us are "punished" in business if we show incompetence... Why should you be treated differently??
Another day of being lied to and misled my @MTNza ... We were told that the alien FUP was removed from the profile ... But it turns out to be lies ... Nothing but lies from @MTNza ...