Khatri Tweet

...

[Khatri Tweet @KhatriTweet]

@amazonIN hello, for my order number 408-7186391-2489904
Return request approved. But no one came to pickup and status shows that return verification failed.
What kind of fraud is this?

[Khatri Tweet @KhatriTweet]

@mochahost , hello, due to your un planned migration and switching of existing servers.
Infact, after 30+ hrs downtime the servers are still throwing errors.
Some of the tickets:
QXS-633-11261
AYB-756-87317
QRZ-082-57404
ULR-604-22173
Why we need to suffer due to your migration?

[Khatri Tweet @KhatriTweet]

@Flipkart I am not able to order white 8/ 128 even though purchased pre order amount of 2k

Pls do needful asap.

[Khatri Tweet @KhatriTweet]

@559440xxxxxx Hey, did you manage to recover? I recently managed to recover

[Khatri Tweet @KhatriTweet]

@AmazonHelp Already done so many times, but still not got refund. As you can see attached email of 30 june in previous tweet, it will be credited back in 3 to 4 days. I am sure 3 to 4 days are passed long back.

[Khatri Tweet @KhatriTweet]

Waiting since almost 1 month for refund of a failed transaction.
It is the worst customer service experience I had.
https://t.co/Cb8pvfjDua
@amazonIN @nch14404

[Khatri Tweet @KhatriTweet]

Dear @amazonIN @AmazonHelp
Total 15+ days after transaction and performed all the due diligence as per previous instructions still NO RESOLUTION. Always say 3 to 5 working days and sleep.
https://t.co/AIQdA2QseE
#AmazonPrimeDay
Looks like management is not concrnd abt customer

[Khatri Tweet @KhatriTweet]

@AmazonHelp Pls tell ur social media team to call me. If no one is interested to solve the problem, why you are wasting time and money of the customer.

[Khatri Tweet @KhatriTweet]

@Dear @amazonIN @AmazonHelp
Total 25+ days, Amazon admitted on june 30 with promise to reverse the failed transaction amount in 3 to 4 days but failed multiple times even after multiple follow-ups.
https://t.co/AIQdA2QseE

[Khatri Tweet @KhatriTweet]

Dear @amazonIN
I did a transaction on 17-jun-2021 and it failed, I complained multiple times to customer service but NO ACTION. they say check with bank, bank says check with amazon as it was successful.
some asked to wait for 2-3 days, 3-5 days and so on.
#AmazonCustomerService

[Khatri Tweet @KhatriTweet]

@AmazonHelp Dear,
I have been doing from last many days. I am sorry, i can not do any more, It is really shameful.
If you can not reverse pls credit in amazon pay balance that will also do.

[Khatri Tweet @KhatriTweet]

@amazonIN
@amazon
@AmitAgarwal
@jagograhakjago
Hope to get the complaint resolved by today.

[Khatri Tweet @KhatriTweet]

Dear @amazonIN @AmazonHelp
Total 15+ days after transaction and performed all the due diligence as per previous instructions still NO RESOLUTION. Always say 3 to 5 working days and sleep.
https://t.co/AIQdA2QseE
#AmazonPrimeDay
Looks like management is not concrnd abt customer

[Khatri Tweet @KhatriTweet]

Dear @amazonIN
I did a transaction on 17-jun-2021 and it failed, I complained multiple times to customer service but NO ACTION. they say check with bank, bank says check with amazon as it was successful.
some asked to wait for 2-3 days, 3-5 days and so on.
#AmazonCustomerService

[Khatri Tweet @KhatriTweet]

@AmazonHelp This is exactly I am doing from Jun17, i am looking forward to end it.

[Khatri Tweet @KhatriTweet]

Dear @amazonIN @AmazonHelp
Day 5 Reminder:
for below issue, I filled the form with all details on your secure link (you shared earlier), provided all details but still NO RESOLUTION, replied to ur email... Nothin left.
No one bothered to solve the issue.
https://t.co/AIQdA2QseE

[Khatri Tweet @KhatriTweet]

Dear @amazonIN
I did a transaction on 17-jun-2021 and it failed, I complained multiple times to customer service but NO ACTION. they say check with bank, bank says check with amazon as it was successful.
some asked to wait for 2-3 days, 3-5 days and so on.
#AmazonCustomerService

[Khatri Tweet @KhatriTweet]

@AmazonHelp Already doing since many days

[Khatri Tweet @KhatriTweet]

@AmazonHelp Still there is no update, no one bothered to call.

[Khatri Tweet @KhatriTweet]

Dear @amazonIN @AmazonHelp
Day 2 Reminder:
for below issue, I filled the form with all details on your secure link (you shared earlier), provided all details but still NO RESOLUTION, only sympathy email received.
Hope this will be resolved today.
https://t.co/AIQdA2QseE

[Khatri Tweet @KhatriTweet]

Dear @amazonIN
I did a transaction on 17-jun-2021 and it failed, I complained multiple times to customer service but NO ACTION. they say check with bank, bank says check with amazon as it was successful.
some asked to wait for 2-3 days, 3-5 days and so on.
#AmazonCustomerService

[Khatri Tweet @KhatriTweet]

@AmazonHelp Replied on the email, so, this will be solved today right?

[Khatri Tweet @KhatriTweet]

@AmazonHelp Dear @amazonIN @AmazonHelp
The correspondence is just sympathy email without any resolution. So, the issue still there and not solved from last almost 10 days.
Is there any end date or SLA?
#AmazonCustomerServiceIssue
#JagoGrahakJago

[Khatri Tweet @KhatriTweet]

@AmazonHelp Hope to get this fixed by today as 5 days of commitment for failed transaction already passed.

[Khatri Tweet @KhatriTweet]

Dear @amazonIN
I did a transaction on 17-jun-2021 and it failed, I complained multiple times to customer service but NO ACTION. they say check with bank, bank says check with amazon as it was successful.
some asked to wait for 2-3 days, 3-5 days and so on.
#AmazonCustomerService