Kim Tilbrook

Arts, people, places, stuff and nonsense

[Kim Tilbrook @Kimtil]

@CooperativeBank why cant i use my business card online? Why cant I get through on the phone to ANYONE EVER? Why do I need to set aside 2-3 hours to deal with you on even the smallest matter? I'M running a business! Ethical shouldn't mean below standard customer service.

[Kim Tilbrook @Kimtil]

@GaryRaw1966 @RAC_Care @TheRAC_UK I need my £350 back for paying for my own rescue off the M4, after 4.5 hours there, in November, my safety and welfare were at risk. Lets see how long that takes. Where can we complain about their breach of contract?

[Kim Tilbrook @Kimtil]

Morning @TheRAC_UK how is my refund claim going for your failure to get me off the side of the motorway?

[Kim Tilbrook @Kimtil]

@GaryRaw1966 @RAC_Care did you get any compensation or membership fee refund for that? Not providing the service you pay for is surely breach of contract etc? @RAC_Care @TheRAC_UK

[Kim Tilbrook @Kimtil]

@TheFCA can I charge interest on the money they owe me? what %?

[Kim Tilbrook @Kimtil]

@TheFCA please can you hold @TheRAC_UK to account for not delivering the service they sell you (4.5 hours + by side of M4 had to get my own veh recovery sorted), then inadequate customer care when you complain- 20 days to respond to a complaint? surely not ok?

[Kim Tilbrook @Kimtil]

@TheRAC_UK leave me on side of M4 for 4.5 hours plus, had to get my own recovery for £348. Asking for refund for this and memb fee. Fair enough? think so. But now you are saying I have to wait 20 days for that?! R U joking? How inept can a company be?

[Kim Tilbrook @Kimtil]

Thanks @bbcrb for talking about our veg boxes this morning. We really appreciate your support and the help of the people of Bristol for the people of Bristol. Volunteer or donate here. 🥦🥦🥦. Veg love! https://t.co/QLf3EKA1Ss

[Laurie Penny @PennyRed]

The world is going over a cliff edge in a flaming clown car because paranoid post imperialist white supremacist patriarchy can’t admit when it made a horrible mistake, own the cock-up, apologise and move on.

Being wrong won’t kill you. Refusing to admit it might kill others.

[Kim Tilbrook @Kimtil]

@BorisJohnson #shitshow

[Kim Tilbrook @Kimtil]

@bbcrb thanks for talking about the Ploughs veg box scheme this morning. If you want to volunteer or donate please visit https://t.co/TfRRmtRJfm

[Kim Tilbrook @Kimtil]

@bbcrb thanks for talking about the Ploughs veg box scheme this morning. If you want to volunteer or donate please visit https://t.co/TfRRmtRJfm

[Kim Tilbrook @Kimtil]

Thanks for the interview @bbcradiobristol if anyone wants to follow up and donate, order a fruit and veg box, volunteer or buy raffle tickets then here is the link https://t.co/TfRRmtRJfm 🥦🥔🍏🌽😍

[Kim Tilbrook @Kimtil]

@OutbackerIns when you gonna fly my daughter and her broken ankle home from Australia? Make a decision and just do it. Appalling.

[Kim Tilbrook @Kimtil]

@OutbackerIns don’t buy travel insurance from this company. My daughter in Oz with broken ankle wouldn’t pay emergency surgery there, want to fly her home but it’s been 4 days and still no flight booked. Medical EMERGENCY. Rubbish

[Kim Tilbrook @Kimtil]

@lastminute_com thanks for leaving us without accom at 9.30 at night in Paris last week. Booking didn't get confirmed by the hotel, even though you obviously took my money. Not very LAST MINUTE efficient eh?

[Kim Tilbrook @Kimtil]

Shoddy service. Fridge freezer delivered, men were rubbish, lino churned up n ruined, left it in the middle of the hallway and ran. No instructions or guarantee with it. WOW not impressed

[Kim Tilbrook @Kimtil]

@virginmedia New equipment. Checked online for local issues. Here is tonight’s speed test. 7.62. This is better than last night. Paying for 50mb. It’s a joke. What are you going to do about it?

[Kim Tilbrook @Kimtil]

@virginmedia put my bill up by £3 per month for 50 mb speed but still can’t watch a film on a sat night? Rubbish. Other provider in my area? Once again. Terrible service.