@MoCA_GoI@airindia@DGCAIndia
Following involuntary route cancellation (PNR: 84E86P), Air India explicitly offered an alternate (AI 2027/ AI 8576)via public tweet,which I accepted. Now contradicting this offer with boilerplate response,violating DGCA CAR Sec 3,Series M,Part IV.
@airindia Earlier today, your team explicitly offered AI 2027 (BOM-FRA) & AI 8576 (FRA-CPH) for PNR 84E86P (3 passengers). I accepted immediately. Your support team is now contradicting this offer with template replies. Please escalate & re-issue our tickets
@AirIndia@DGCAIndia @AirSewa PNR 84E86P: Return DEL-CPH (29 Nov 26) cancelled due to route suspension. Support refuses Star Alliance rebooking (AI2027 to FRA + LH830 to CPH) & forces refund, leaving me stranded. Requesting urgent intervention to issue interline rebooking.
@airindia Yes, we accept this alternate option for PNR 84E86P (3 passengers). Please proceed with rebooking us on AI 2027 (BOM-FRA) and AI 8576 (FRA-CPH) and issue our updated tickets. Thank you!
Please rebook as soon as possible.
@airindia As offered by your team, I formally accept the alternate connection via Frankfurt (AI 2027 / AI 8576) for my family of 3 (PNR: 84E86P). I have already replied under the thread. Kindly rebook and issue our updated e-tickets at the earliest. Thank you!
Yes, we accept this alternate option for PNR 84E86P (3 passengers). Please proceed with rebooking us on AI 2027 (BOM-FRA) and AI 8576 (FRA-CPH) and issue our updated tickets. Thank you!
Please rebook as soon as possible.
@airindia
@airindia Dear Air India Team,
โThank you for making these arrangements. Yes, I accept this alternate option for my booking under PNR 84E86P.
Please proceed with rebooking all 3 passengers on my booking onto these flights
@airindia Under DGCA CAR Section 3, Series M, Part IV, passengers facing involuntary cancellations are entitled to alternate travel to their final destination at no extra cost. Suitable inventory via Frankfurt (AI 2027 / LH 830) is currently bookable on Air India's website for my date.
@RevolutSupport @RevolutApp Urgent help needed for Enyra Holdings ApS (CVR 44703882). Aug 16 email stated missing docs lead to restricted mode, NOT closure. Sept 4 status showed OK, but now account is being deleted by mistake. All docs readyโplease pause deletion and reopen!