@AskBMD Yes you have, but as it's been ongoing for almost a month I don't find those options acceptable. I am doing as told but it seems like things on your end aren't progressing. It doesn't typically take over 2 weeks for mail to be delivered.
@AskBMD Anyone else have their money stolen after it was sent to Bank Mobile from your school? They allow people to create accounts with no identity verification and then get in no hurry to get your money back.