Koos Service Design

The playhouse of service design.

[Koos Service Design @KoosServiceDes]

Service design in Shanghai?

Check out what Koos has been up to in the land of the red dragon!

https://t.co/kbalDVnZAZ

[Koos Service Design @KoosServiceDes]

#sdgc18 was a blast; Thanks for the nomination @SDNetwork!

[Koos Service Design @KoosServiceDes]

#servicedesign #vacatures bij @burokoos! We zoeken van alles: Starters, ervaren, freelancer! Come join our team! 😍
https://t.co/2RL3wyIhTo

[Koos Service Design @KoosServiceDes]

Citizen #engagement: Helsinki Central Library will rise with the power of its citizens’ #ideas. #servicedesign https://t.co/ldE2KR15G4

[Koos Service Design @KoosServiceDes]

#creative #work environment helps stimulate minds & spark #innovation Get inspired by the world's coolest #offices https://t.co/71EpCqmO9s

[Koos Service Design @KoosServiceDes]

30 Value elements> 4 basic needs: functional, emotional, life changing, & social impact #CX

https://t.co/LVP18t5SwS

[Koos Service Design @KoosServiceDes]

Denying the #future is só 1999 #DisruptiveInnovation #servicedesign #innovation https://t.co/awYuWtUMU2 #Change

[Koos Service Design @KoosServiceDes]

Bring on the #books! Find here https://t.co/k6RcopJ4pf the summer reading inspiration for #ServiceDesigners #customerexperience

[Service Design Network @SDNetwork]

#DiagramoftheDay: from services, to experiences, to transformations #servicedesign https://t.co/PoymFGVIDc

[Koos Service Design @KoosServiceDes]

Research shows that it is ultimately how teams think together that most determines their performance. https://t.co/asn6kIC9s6 #ServiceDesign

[Koos Service Design @KoosServiceDes]

Focus on transaction over relationship, #marketers can lose sight of the actual #consumer https://t.co/JjbhZiv8Ic

[Koos Service Design @KoosServiceDes]

#Government, UK’s largest and oldest #service provider into #ServiceDesign

https://t.co/DMPLI3CGou

[Koos Service Design @KoosServiceDes]

A new perspective to the #service logic: imagine you move to a new city and decide to have your hair cut... https://t.co/h9vWIsdeJF #CX

[Koos Service Design @KoosServiceDes]

Warning: do not get used to everyday things! “habituation” affects #consumers’ #experiences. https://t.co/SQ4jCIr2nL #empathy #CX

[Koos Service Design @KoosServiceDes]

Micro-moments are remodeling the #shopper #journey = opportunity for #innovation in #customer #experience (#CX) https://t.co/rY7lMAK1IH

[Koos Service Design @KoosServiceDes]

Join our next #ServiceDesign #Masterclass and design the ultimate #CX! https://t.co/M0Tpdkf4qt #customerjourney

[Koos Service Design @KoosServiceDes]

What a World Famous Chef can teach you about #Customer Experience https://t.co/zdZQEVkdIu #Servicedesign #CX #CustomerJourney

[Cat Drew @catdrew_]

Nice reminder of how early prototyping reduces risk of losing money later on @wearehellon #SDNUK16

[Koos Service Design @KoosServiceDes]

Instead of #brands, real #people and real tones of voice will become the #interface between #consumers and products. https://t.co/sbGEmVnJR8

[Koos Service Design @KoosServiceDes]

Data elevates #customer #experience. Check out new ways of discovering and applying customer #insights. https://t.co/vXdcTRSiNN #CX