Kaitlin Abbate

[Kaitlin Abbate @Kpabbate]

@united My bag was left at EWR on Flight UA1985 to BDA (departed Sun 8/3, 10:17 AM). Urgently need it in Bermuda! Can you expedite delivery? DMing details. #UnitedAirlines #LostBaggage

[Kaitlin Abbate @Kpabbate]

@united lost my bag! What was supposed to be a family trip to Bermuda to memorialize my late father, whom by the way tragically died on my wedding day, has turned into another emotional disaster. Customer service has been a nightmare providing little hope. Someone at @united help