Krishan Sorot🇮🇳

HARYANA💪

[Krishan Sorot🇮🇳 @KrishanSorot]

@pushpendrakum Bep20 - 0x69E30658Cd9C94209869a0FE5f8426B8F13660A3

[Krishan Sorot🇮🇳 @KrishanSorot]

Hey croma please reply and solve my problem asap @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

Hey croma team you close my case but my problem is still pending. You told me that the brand approves the replacement but the main problem is starting here. I don't want a replacement, I only want a refund of my money because the same model is not available on croma @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

WTF Flipkart 🤬🤬 @Flipkart @flipkartsupport @FlipkartEnables @Apple @AppleSupport @AppleEDU

[Devanshu Dhandhal @mrtechpedia]

I just got scammed on @Flipkart — not once, but TWICE. 

So I ordered a ₹2.6 lakh MacBook Pro and got a used, old model inside a sealed Apple box. We filmed the entire open box delivery, you can see that in first attached video.

I immediately requested a replacement, and this time I unboxed the product at the EKart office under CCTV, and again the MacBook had smudges and marks so basically not new (second unboxing video attached below). 2 times. 2 wrong deliveries.

After a discussion with customer care they started a return and then after 2 days they called me and offered me a compensation of 13K which I rejected, then 18K I rejected again and finally they offered me 10% which I rejected again.

And after all this negotiation they rejected the return. So I called them again and I asked for 10% compensation as it was a lot of hassle by talking to them. And moreover, I was able to clean the marks but the laptop was not new in the first place.

So why am I posting about it, here’s the disturbing part: it’s not just me. This seller called "Treasure Haul Online" has been scamming people for years. Users on LinkedIn, Reddit, YouTube, and X have posted about the same seller since 2023.

For more information I have made a video and link to that is given below this tweet.

I genuinely have 3 questions to ask:
1. How are fake products getting packed in sealed Apple boxes?
2. How is this seller still active despite public complaints from 2023?
3. How is this “Assured” if even Flipkart can’t verify what’s inside?

@flipkartsupport, this isn't a mistake, it's negligence. You are enabling fraud through your platform.

This requires investigation, I am requesting action against the seller and Flipkart.

@jagograhakjago @CCI_India @GoI_MeitY @consumr_rights @consumerforum_ @Apple

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail I think you guys are now ignoring me and my tweets. Now I'm waiting for your reply, if you do not resolve my problem then simply update me after that I'm taking another action.

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail @cromaretail waiting for your update croma team??

[Krishan Sorot🇮🇳 @KrishanSorot]

Hey croma team you close my case but my problem is still pending. You told me that the brand approves the replacement but the main problem is starting here. I don't want a replacement, I only want a refund of my money because the same model is not available on croma @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail Hey croma team, I already told you that I visited the croma store but the manager told me that we will not refund your amount. The only option is that you buy something from our croma store to adjust that amount in the Billing so what can I do now? @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail I'm still waiting for your reply @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail Hey croma team, What are your thoughts on this scenario??👆

You told me to visit the Croma store and the croma store manager told me that we'll not refund your money and you must buy something and spend that money at the croma store.

@cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail This is a huge money for me and I don't waste it to buy unnecessary things from the store so I want to refund my money back. In future I'm again planning to buy a TV according to my budget and my favourite model so I want my money back. Please take it seriously @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail Recently I reached out to the croma store but the manager told me that we don't provide the refund of your money. You only buy something at the Croma store of that amount. I am very disappointed by this reply from the croma store manager. @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail @cromaretail reply on this matter.

[Krishan Sorot🇮🇳 @KrishanSorot]

Still no update from social media team or any other store team/customer support team. @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail Hey croma, I purchased 65 inch LG TV from the croma offline store. But there's a manufacturing defect in TV and I registered my complaint several times in croma. But still there's no resolution provided from your side. I'm not expecting this type of customer support.

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail I reached out to the croma store but they refused to refund my money and told me that you only replace it with an alternate model.

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail I requested that they refund my amount and soon I'll buy an alternate model because I'm planning to buy a OLED TV but my budget is not to buy OLED TV. After some time I increase my budget then I'll buy my dream tv so please request to you that please refund my money @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail Hey croma team, I preferred a refund because currently I'm not comfortable with replacement with an alternate model but the store team is denied to refund the amount. @cromaretail

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail Waiting for an update on this concern.

[Krishan Sorot🇮🇳 @KrishanSorot]

@cromaretail Hey croma, I purchased 65 inch LG TV from the croma offline store. But there's a manufacturing defect in TV and I registered my complaint several times in croma. But still there's no resolution provided from your side. I'm not expecting this type of customer support.

[Krishan Sorot🇮🇳 @KrishanSorot]

Hey LG, issue resolved or not 😂😂😂😂 @LGIndia

[LG India @LGIndia]

@KrishanSorot Hi, we are actively working on resolving your issue and will prioritize this matter. Please give us a little more time.