@GMCcanada@GMcanada Sending one now and just to follow up we got out 72 hour update of "we're looking into your case" it's been 2 months of this and we are at our wits end. This is a work truck for our livelihood and it's not ok! It's actually mind boggling the run around from a big corporation.
@GMcanada hi GM I feel compelled to reach out publicly after months of extremely frustrating run around. Long story short we paid a substantial amount to have one of your dealerships fix an issue. The issue caused a new one and we are 2 months into waiting for you to "review."
We have endless receipts of failed attempts at proper solutions. It's absolutely unacceptable that a company has been this unhelpful with someone's vehicle!!!!
The customer service if you call it that has been done of the worst I have ever experienced. We have been more than patient waiting for a solution. After 2 months of our truck being held at the dealership with NO solutions, I am kindly demanding someone to speak to.
@RogersHelps Hi there....we had leased phones with Rogers and gave Rogers a chance to match a new and better offer.
They wouldn't so clearly went with the better rate. We went to return our devices were shocked to hear they can't be returned since our account switched over.
@RogersHelps I am also finding it impossible to speak with a live person as I keep getting told on the phone your agents are too busy to call back. Great customer service.