@HeathrowAirport Flight landed 30 minutes early at Heathrow Terminal 3, yet nearly 2.5 hours later the person I’m collecting is still waiting for their bags. Absurd. How does baggage handling take longer than the flight? #Heathrow#Terminal3#BaggageDelay
@HeathrowAirport It’s incredibly frustrating trying to get into Terminals 2 and 3 — traffic constantly cuts in from the right and ignores the red light, causing chaos. Meanwhile, police seem to be just around the corner enjoying donuts . This could be a simple fix! #Heathrow
@Gatwick_Airport It’s disappointing to encounter staff who can’t communicate in English and are rude, especially when asking about parking. Please ensure your team is trained to provide clear, respectful service for all travellers. #CustomerService#Gatwick#TravelExperience