@navcanadaops your incompetence continues @yvrairport . Delayed on the trip to YVR and now again departing @yvrairport This is absolutely ridiculous and someone needs to be fired!
@yvrairport@navcanadaops amazing work, once again tagging the regio al Kelowna flights due to "flow". Nav Can should fire the executive that couldn't see staffing challenges while YVR starts demanding change. Incredible as our time matters too
It even impacts the air canada staff as they get paid when I the air. @navcanadaops should be ashamed for pinging the same flights out of YLW every day and @yvrairport should be up in arms about the lousy customer service this is causing. I get safety BUT this wasn't overnight
And again YVR @navcanadaops tags our regional flight. Absolutely unacceptable, NOT ONCE this year (25 trips) have we been given the courtesy as others. Hey here's an idea, fire the person that had no VISION to forsee a staffing crisis. Even aircrews dislike YVR flights
@ylwkelowna seems airtime ops are struggling again. 30.mins since deplaning and luggage is not here. Also arrival doors were locked plugging up the arriving passengers for over 10 mins. Finally it was unlocked for those of us from yvr
I travel 2 - 4 x a week and it was the worst experience ever. No staff, long delays for no reason. For a Airport who ls business is customer service and tourism you have failed the consumer miserably. It is an embarrassment
Shame on you!
@catsa_gc@YVR@yvrairport
Well to say our experi2nce at YVR was even remotely good would be a complete lie. @catsa_gc whatever operational changes you made at security B/C is an abysmal mess. 30 plus minutes to process 25 people is ridiculous, customer satisfaction way down
Listening to others in line and even watching verified line was the longest Ive seen in years!! Your customers were livid. Perhaps also do some formal leadership training as every staff member on duty were openly complaining and visibly unhappy.
It is absolutely amazing this @AirCanada flight (AC273) is the Bermuda triangle of flights from @ylwkelowna . I have used this flight for over 8 months and YET TO SEE IT ON TIME!! Every other flight out of @ylwkelowna gets out on time. Perhaps air canada can comment truthfully
@SgtJPonsioen Absolutely correct @SgtJPonsioen on so many points. Leadership is a privilege and so many that are leaders make it about them failing to realize that it takes a village. PS you are still today one of the top leaders we had.
"There's been times where working, it takes like an hour and a half to get from Mt. Boucherie Road to the bridge, and that should not be a thing at all," Daniel Homer, a West Kelowna resident and commuter said.
https://t.co/l3zljucoEH