Krunals

[Krunals @Krunals12]

@zeptocares #Zepto #ZeptoNow #CustomerService #CustomerExperience #ReplacementIssue #DefectiveProduct #OnlineShopping #ConsumerRights
#swiggy
#blinkit
#flipkartminutes

[Krunals @Krunals12]

@zeptocares @zeptocares ,#Zepto #ZeptoNow #CustomerService #CustomerExperience #ReplacementIssue #DefectiveProduct #OnlineShopping #ConsumerRights

[Krunals @Krunals12]

@zeptocares

[Krunals @Krunals12]

@zeptocares I've repeatedly contacted support for a replacement, but the only response has been "Store is unserviceable."
Timeline:
8:39 AM
9:16
9:38
10:20
10:35
11:29
12:48 PM
2:38
8:56 PM

#Zepto #ZeptoNow #CustomerService #ReplacementIssue #DefectiveProduct #ConsumerRights
#swiggy
#

[Krunals @Krunals12]

@zeptocares @aadit_palicha @ZeptoNow “Any updates? I’ve been trying since 8:39 am, and now it’s 8:15 pm — that’s nearly 12 hours. Could you please provide me with an update?”

[Krunals @Krunals12]

@zeptocares @aadit_palicha @ZeptoNow

Been chasing my replacement since 8:39 AM — sent emails, called customer service, even tried chat support. Still no update. How long does this take for the replacement?

[Krunals @Krunals12]

@zeptocares Tried 6 times today for the replacement @ZeptoNow @zeptocares

[Aparna @Aparna60816224]

@IRCTCofficial @ZoneEast54894 @irctcnorthzone @AshwiniVaishnaw @RailMinIndia @RailMadad @RailwaySeva

[Aparna @Aparna60816224]

driver is also threatening to not take us anywhere. I don't know which tour company they assigned to us. lost faith in IRCTC services after doing so many package tours with them