Two industries that take advantage of the consumer like no other, Telecom and Airlines. @AirCanada overbooking a flight, placing someone who should have a seat but is traveling with a dog on standby and then not guaranteeing a flight until Christmas eve is unacceptable!
@AmexCanada obviously doesn't care about fostering/retaining a new client relationship. Every representative provides a different response to the same inquiry, they consistently fail to follow up as promised and they have made it impossible to remain a customer. #amexcobalt