Marta Kuliga

[Marta Kuliga @KuligaMarta]

@Ryanairr_r Methods of payments, and failed to bring this to customers’ attention. I hope you will get this poor man home as he has been through enough.

[Marta Kuliga @KuligaMarta]

@Ryanair one of your customers has tried paying for the luggage he didn’t manage to check in online and apparently your only accepted method of payment at Cracow John Paul II international airport is card swipe. The customer had cash and could have used other methods of card

[Marta Kuliga @KuligaMarta]

@Ryanairr_r I don’t have customer’s details and there is nothing private about the message. Other customers should be aware of your conduct as this is simply not acceptable. People shouldn’t be stuck and unable to go home because you decided not to accept commonly accepted payments of paymen

[Marta Kuliga @KuligaMarta]

@Ryanairr_r This was so stressful for him to miss the flight because your staff members wouldn’t accept any other methods of payments apart from swiping cards. A complaint to the Polish Aviation authority will follow as such customer practices are not acceptable.

[Marta Kuliga @KuligaMarta]

Easily available. If that is not possible, you should bring it to customers’ attention. This customer, who wasn’t able to reach his destination, should be reimbursed for his flight and stress resulting from this awful situation. Hopefully he will make it home safely.

[Marta Kuliga @KuligaMarta]

What happened is simply unacceptable. Your terms and conditions should make it clear that this is the only accepted method and it should also be brought to customer’s attention. Your customer service said it’s not the first time. The payments methods used should be ones that are

[Marta Kuliga @KuligaMarta]

Royal Botanical Gardens, Kew - Mother's Day 2023 Giveaway #giveaway #win https://t.co/CwMx8PD6aR

[Marta Kuliga @KuligaMarta]

@TERESAW52240731 @Ryanair @Manchester We are setting off now.