John kumar

[John kumar @KumarJohn89]

@JioCare @reliancejio @JioCare
The status is in progress for last 15 days & everytime I get same response whenever I call your customer care. Why is it taking such a long time for this small work?? Why are you not serious about resolving the issue faster??

[John kumar @KumarJohn89]

@reliancejio @JioCare
Why is it taking so long to resolve SR000037NV71 reg the refund for a payment made on Apr 25? Since no service was provided, I would appreciate update on the delay and estimated timeline for the refund to be processed.
I have been patiently waiting till now

[John kumar @KumarJohn89]

@JioCare Cancellation is completed but I had paid 2 payments partially to complete the full payment. However the refund is initiated only for 2nd payment made and not the first payment.

[John kumar @KumarJohn89]

@reliancejio @JioCare
ORN NO0001D4S9HC
Payment completed on 28/4 you didn't install even after 7 days so cancelled on 5/5 again escalated on 14/5 till now didn't get refund why is it taking this long what does escalation & priority mean to you? PatheticService #JioHome #JioFiber

[John kumar @KumarJohn89]

@JioCare Can I expect any response on this?? I have not received any SMS till now. Why is it taking this long to cancel and refund where you failed to provide service and installation was not done

[John kumar @KumarJohn89]

@JioCare When was the resolution given that its closed?And when did i respond?What are you all talking!
I just want to know why is it taking such a long time?How long you want to take to process a cancelation& refund? I have been hearing the same "shortly","asap" and what not for 15 days

[John kumar @KumarJohn89]

@JioCare I have been waiting since 28th April. How long do you expect me to wait?? And why is your process soo slow?? I have called you multiple times since May 5th but why im still getting such vague response everytime?? Aren't you serious about resolving customer's issue??

[John kumar @KumarJohn89]

@JioCare @reliancejio Why is it taking soo long to cancel the service when you are incompetent in providing the service!! When can i expect a refund?

[John kumar @KumarJohn89]

@JioCare @JioCare
What is the update on SR00003551JT ??
Im following up with you guys for more than 15 days and shared all details to your DM still no response!!
#JioHome #Jio

[John kumar @KumarJohn89]

@JioCare One more "as soon as possible", I have been hearing same for last 20 days! And see the rudness of customer care, when you are not able to resolve just disconnect the call!! What a stupid behavior is this @reliancejio
This should go upto higher management who are still sleeping

[John kumar @KumarJohn89]

@JioCare I know its raised for cancelation because of your incompetent service. But when am I going to receive refund as its already 20 days now!!

[John kumar @KumarJohn89]

@JioCare Is this Joke ?? Have you done basic primary schooling? Do you know to read English? First read my msg and then respond accordingly instead of copy &paste you boorish!!

[John kumar @KumarJohn89]

@reliancejio @RCBTweets Dont buy #JioFiber, I paid on April 25th and they didn't install till now raised refund request on May 6th after waiting for 11 days and even today till 16th May they have not refunded and just copy paste the same terms like soon, asap, earliest. Very poor service &not reliable

[John kumar @KumarJohn89]

@JioCare Do you see this screenshot?? You are saying the same thing since May 6th and its 16th today?? @reliancejio is unbelievably incompetent!! You are absolute clown!!
@TRAI kindly take action on #JioAirfiber

[John kumar @KumarJohn89]

@JioCare When is your "at the earliest" gonna come??
I just want to know why this process is taking such a long time? Whats the problem?

[John kumar @KumarJohn89]

@JioCare What do you mean by earliest?? Its already 10+ days now? Do you still want time and then say "earliest "
Speak in numbers!!

[John kumar @KumarJohn89]

@JioCare I received your DM stating I will receive update in few hours and now its next day still not back with update?? What is stopping you to refund for a service which you were not able to provide?? #Jio #JioHome #JioAirFiber

[John kumar @KumarJohn89]

@JioCare What does “few days” even mean? It’s already been 15+ days since I raised the refund and 25 days overall since payment for AirFiber with no installation, no refund, and no proper timeline. Why such delay?
@trai please take cognizance of this.

[John kumar @KumarJohn89]

@JioCare I have shared my UPI ID in DM. Any update?

[John kumar @KumarJohn89]

@reliancejio @JioCare
What a worst service you give
Order ID NO0001D4S9HC for #JioFiber installation is not done even 10 days after making the payment and for cancelling the service you take another 14 days!! What nonsense is this??
No response from the on ground staff #JioHome

[John kumar @KumarJohn89]

@JioCare Do you know anything other than copy and paste? Same reply for 10th time!! Why is it taking this much time? Can you not speak in numbers of days instead of soon and few business days?? What does your soon and few means in numbers?? Its already 10 days now!!