@MumbaiPolice@Worli_PS@CPMumbaiPolice@MumbaiHighCourt
Still no sign of loud music and light show being stopped. Public nuisance at 2.15 am is unacceptable and grossly inconveniences everyone - especially elderly and young citizens. Prompt action at spot is needed
#csia#adani traffic flow in T2 Parking is a total mess. Took 30 mins to park & 30 mins to exit T2 Premium parking at P6/P7 levels. Get someone to plan flows to streamline
Vi eSIM transfer saga continues! Have spent 2 hrs at Vi Prabhadevi, Mumbai store. Still no luck. Vi is lost - needs a revamp! With customer focus as key - strange but was their callin card a decade ago!!
For context, Airtel’s process (initiated simultaneously) got me up & running with an eSIM in under 60 mins!
My compliments to Airtel for their customer centric approach
@MaheshUppal1 - any suggestions on how to get TRAI to revise this SOP??
VI - stop living in your own world.
Why would you want to churn loyal customers!
I’ve been one for 21 years+!!
Do you want me to port out??
VI – get basics going.
Akshaya Moondra (CEO), Abhijit Kishore(COO), Jagbir Singh (CTO) - by when can the elusive automated call back??
Have now waited 12 hrs+ for automated call back!
To just press a key to get QR code sent on email!
Escalated on VI Care WhatsApp chat. Got handed over to agent who instead of helping, informed TAT for automated call back was 72 hrs (TRAI SOP)! His supervisor said 72 hours TAT!!
Ever try converting to eSIM on VI – harrowing demeaning experience!
It’s supposed to be a simple 3 step process. Step1 – request/ validate via SMS. Step 2 - automated callback validation. Step 3 QR code on email – scan & get going!
@CPMumbaiPolice 2am & excessively loud music playing in Worli Chawls behind Mahindra towers. Why is @MumbaiPolice missing in action? This has been on through the day
@TataSky@VidhuBhushan Sony & TataSky showcase worst side. No consumer focus or communication. Unilateral actions. Need to be hauled up by regulator - penalised, made to compensate consumers