Lambert Walsh

Chief Customer officer@amplitude Passionate about innovative #data-driven #CustomerExperience, across #Digital & #IoT. Husband, father, sports fan.

[Lambert Walsh @LambertWalsh]

From VR to underwater lap counters & new wearables, check out some of the #sporttech debuting @ the Olympics in Rio https://t.co/4fk91CzEpg

[Lambert Walsh @LambertWalsh]

Smart reminders for business relationships, from the NBA finals:
https://t.co/GgCWRYuCFz

[Forrester @forrester]

Emotion is the single biggest predictor of customer loyalty. https://t.co/vOGSL9baHS #CX

[Lambert Walsh @LambertWalsh]

Transforming the M Life experience: MGM Resorts Upgrades to Integrated Customer Data
https://t.co/TPVhCqWWBa

[Shep Hyken @Hyken]

A great attitude and flawless execution. Isn’t that what every customer wants?

[WPP Adobe Alliance @WPPAlliance]

Totally agree - changing organisational culture is key https://t.co/R7vRTcP1l5

[Lambert Walsh @LambertWalsh]

Good perspective on the implications of digital influence for retail. https://t.co/5Fl8S0tfRI

[Deloitte Digital @DeloitteDigital]

Three key insights for Navigating the New Digital Divide are important for CMOs to consider: https://t.co/pe92V7cqUV

[Lambert Walsh @LambertWalsh]

Success isn’t about avoiding challenges, it’s about hitting them head on. https://t.co/MSp0QlM77w. Much respect @kimberleyswims!

[Lambert Walsh @LambertWalsh]

#StrengthInNumbers https://t.co/bvwoVJGOaf

[Golden State Warriors @warriors]

See how a team effort led the Dubs to victory & a 2-0 series lead » https://t.co/QS3Pp4d7Wq

[Lambert Walsh @LambertWalsh]

From mobile to mobility...it's really all about connected customer experiences: https://t.co/wqQtmpVJmx

[Lambert Walsh @LambertWalsh]

Fascinating perspectives on digital transformation, from Europe’s top CMO’s via new ebook from @CMO_com: https://t.co/nkgOayWkg7

[Jon Ferrara @Jon_Ferrara]

On the @Nimble blog today: Why Employee Engagement = Customer Satisfaction https://t.co/BdaKpjHXlM

[Lambert Walsh @LambertWalsh]

Notable differences here by industry, with interesting commonalities in consumer behavior. https://t.co/lTdtGcXvKg

[John Mellor @MellorTime]

"Law of Experience" - consumer expectations will double for your brand every 18 months @bradrencher #adobesummit

[Jason Goldberg @retailgeek]

Customer expectations will double every 18 months via @bradrencher #adobeSummit (yesterday’s 5 star experience is today’s 1 star)

[Lambert Walsh @LambertWalsh]

Cheers to @PublicisGroupe for a successful #Publicis90 campaign! https://t.co/w1DruRXH4P

[Lambert Walsh @LambertWalsh]

.@Accenture report: #Digitaltransformation is helping close the #gendergap .https://t.co/VQyLRLqKer

[Lambert Walsh @LambertWalsh]

Super excited for @AdobeMktgCloud to join international icon @SydOperaHouse on its “journey of reinvention.” https://t.co/UXHiBg811k