@Vodacom Your service is really shocking. Not getting assistance from your complaints team either. Is Vodacom falling apart? Thinking social media might work better…
@Vodacom what is your Turn around time ok complaints? Logged a HelloPeter complaint a week ago, and another this week Tuesday, I am just left hanging? What is happening to your customer service?
@CityofJoburgZA you removed my previous tweet. Please I need assistance with my account, you are charging my business rates on a residential property. I sent an email in Feb and I’m still having the same issue. What should I do please?
@CityofJoburgZA I have sent you an email in February regarding my residential propert that is being charged on business rates. No one responded. What do I need to do to get this finally rectified?
@l_moseki@Vodacom This is the reason why I can’t wait for my account to come to an end. An account was opened in my name in December 2019. I am surprised that Vodacom did not remove your post from their page. My posts regarding the fraud on my account was deleted from their feed
@Vodacom You have a staff member at one of your shops who completed an upgrade on my name without my consent. I received no acknowledgment on my mail to you! Why should a loyal customer be going through this? #fraud#vodacom#vodacomfraud
@Vodacom, I sent you a follow up email this morning, seems like this is not an urgent matter. Please can my query be resolved this week and I need feedback on moving my number to a new service provider
@Vodacom You have a staff member at one of your shops who completed an upgrade on my name without my consent. I received no acknowledgment on my mail to you! Why should a loyal customer be going through this? #fraud#vodacom#vodacomfraud
@Vodacom You have a staff member at one of your shops who completed an upgrade on my name without my consent. I received no acknowledgment on my mail to you! Why should a loyal customer be going through this? #fraud#vodacom#vodacomfraud
@Vodacom Ok what information do you need? I have sent you my contact number, I have sent an email on Friday to your fraud email address? What do you need more? Why are you making it more difficult for me? Is this a joke?
@Vodacom You have a staff member at one of your shops who completed an upgrade on my name without my consent. I received no acknowledgment on my mail to you! Why should a loyal customer be going through this? #fraud#vodacom#vodacomfraud
@Vodacom I was not given a reference number. Why so much trouble to get assistance? You don’t seem to understand that there was FRAUD on my account, committed by a vodacom staff member. Is this going to be one of those difficult situations where I just need to give up?
@Vodacom Also, why is it up to me to speak to your store manger? You don’t have check in place to avoid staff members from completing upgrades? I am not paying for someone to be connected to a network and a new Samsung phone...