Lloyds Banking Group

We are Lloyds Banking Group. Follow us to find out how we are #HelpingBritainProsper. For customer queries: @LloydsBank @HalifaxBank @BankofScotland

[Lloyds Banking Group @LBGplc]

@Ben_1885 Hi Ben, I'm Amina. Sorry you’re having trouble getting through. We’re here to help, but we’re unable to message you directly, so please send us a private message with a bit more detail, and we’ll assist you.

[Lloyds Banking Group @LBGplc]

@HardwickRalph Hi. Please send us a private message with more details, and we’ll be happy to help you further. ^Subhiksha

[Lloyds Banking Group @LBGplc]

@anthony_ha15609 Hi Kevin, I'm Neha. We're sorry to hear what you're experiencing. We'd really like to help with this. Please send us a DM with your details, so we can look into your access to the account.

[Lloyds Banking Group @LBGplc]

@tcumminsap If you'd like to raise the complaint, please refer to our online complaint's page that will provide you with ways to complain, including our online form. ^Pritesh (2/2)

https://t.co/GnkcLZJ8Hg

[Lloyds Banking Group @LBGplc]

@tcumminsap Hi, I'm Pritesh. I’m sorry to hear about the experience you’ve had, especially after explaining your situation. If money has been taken without your authorization, please open the below given link, it will show you how to dispute a transaction. (1/2)

https://t.co/2xvh4ItTB6

[Lloyds Banking Group @LBGplc]

@aditerrier Hi Witney, I'm John.

If you're moving a current account from one bank to another, you can do this by using the Current Account Switching Service. You can find more details of this here https://t.co/RchTuzlltZ

[Lloyds Banking Group @LBGplc]

@cresigno Hi I'm Gavin. I am sorry. Please refer to our online complaint's page that will provide you with ways to complain, including our online form: https://t.co/0lKVCNa1QU

[Lloyds Banking Group @LBGplc]

@calthespar Hi Cal, I'm Takshi.

I understand your frustration. Please stay with us through your banking app, and an advisor will join the chat shortly to help you with your chargeback.

[Lloyds Banking Group @LBGplc]

Are you a pension novice or full-on expert?👀

We set out to ask people just how much they know about their pension.

[Lloyds Banking Group @LBGplc]

@loveisaduel We’re sorry to hear about this.
Please note we’re unable to access account details here, if you have access to Mobile or Online messaging connect us there.
- Log in
- Tap Search
- Select “Message us 24/7”

Our team will check the details and help you further.
^Subhiksha

[Lloyds Banking Group @LBGplc]

@harji015 Hi Harman. What's the issue you're having requesting this? ^Tony

[Lloyds Banking Group @LBGplc]

@aal916965 Hi there, I’m sorry to hear about the delay and the frustration this has caused.

If you’d like to provide feedback, and you haven't raised a complaint before you can do so by visiting the link, so it can be properly investigated.

https://t.co/M0Y6g0yfil ^Aakash

[Lloyds Banking Group @LBGplc]

@jassboyuk Hi my name is Paula. I'm sorry you're having some trouble with our app. Can you tell me more about the issue you're experiencing please? Feel free to respond via DM.

[Lloyds Banking Group @LBGplc]

@GRBRRO Hi, I'm Sophie. Sorry to hear you're having trouble with this. Have you tried doing this when using another browser?

[Lloyds Banking Group @LBGplc]

@Jay3Pj Hello Paul, I am sorry to hear this is the case. Have you tried to call through or message us via the mobile app? Please refer to our online complaints page that will provide you with ways to complain, including our online form: https://t.co/ALqiqLGKDz

[Lloyds Banking Group @LBGplc]

@VishalS98790804 Otherwise, please refer to our online complaints page that will provide you with ways to complain, including our online form: https://t.co/t9sPb4ERQJ.

^StephenB
(3/3)

[Lloyds Banking Group @LBGplc]

@VishalS98790804 Do you use our app at all?
If so, you can click on the ��Search’ option on the bottom toolbar.
There will be a button that says, ‘Message us 24/7’. If you select this, you can send a secure message, and the first available advisor will reply as quickly as possible.
(2/3)

[Lloyds Banking Group @LBGplc]

@VishalS98790804 Hi, I’m StephenB. I am sorry to read your post.

We don’t have access to customer accounts and details on social media, but I want to see if we can help or guide you in the right direction.
(1/3)

[Lloyds Banking Group @LBGplc]

@craigh0412 Should you wish to raise a complaint, you’ll find the different ways to do so here: https://t.co/fC5rSgGARA (2/2) ^James M

[Lloyds Banking Group @LBGplc]

@craigh0412 Hi there, I’m James M. I’m sorry to read what’s happened. I absolutely understand how frustrating this must be, but if you can give the team a call, as soon as you can, one of my colleagues will help you further with this. (1/2)

[Lloyds Banking Group @LBGplc]

@mashtonftcakee Hi Mil, when you're creating your new log on details, your password must:
be between 8-32 characters;
have an uppercase letter;
have a lowercase letter;
have a number.
and include a special character: [ ! " # $ % & ′ ( ) * + , - . / : ; < = > ? @ ∖ ^ _ ` { | } ~ £ € ¬ ]. ^Scott