Louise Paton

[Louise Paton @LCLEMP79]

@SuperdrugHelp I have and they haven’t replied??

[Louise Paton @LCLEMP79]

@SuperdrugHelp Hi Superdrug. Received my order today with a used EFFN can. Seal broken, lid off and dirt around the top of the bottle. Please let can you advise what to do?

[Louise Paton @LCLEMP79]

@HouseofHelpers Cannot believe you charge 4.99 for delivery and 4.99 to return items! Complete rip off and you should make your customers aware before they purchase items. I will not be using you again that’s for certain!

[Louise Paton @LCLEMP79]

@LloydsBank They are claiming they can only amend orders that were made within in 48hrs. But why would I change my mind in tipping the driver from an order made well over a month ago. I don’t like the fact they can take my money so easily! Thanks so much for looking over it for me.

[Louise Paton @LCLEMP79]

@LloydsBank Hi Lloyds. Is there anything you can do to help regarding an unauthorised charge from Uber eats? The amount is small but it was taken without my permission and they refuse to refund it. Thank you

[Louise Paton @LCLEMP79]

@LloydsBank Hi James M. Yes it was from an order I made in late October. I was on the app and it asked me to do a survey- which I started to fill in. At the end it asked me to rate the driver and without my permission tipped him £2.46. I know it’s a tiny amount but it way it happened.

[Louise Paton @LCLEMP79]

@ubereats_uk Thanks for deceiving me and taking money from my account for an order made almost two months ago!

[Louise Paton @LCLEMP79]

@UberUKsupport Hi. I thought I was just doing a survey about my experience with Uber - but it has now taken a tip for a rider from an order over a month ago! You have taken my money without consent! Please help to get this amended. Thank you

[Louise Paton @LCLEMP79]

@Debenhams I am having difficulty trying to return an item that I bought from Debenhams but in actual fact came directly from Yours and I cannot create a return. I have private messaged you as well. Thanks

[Louise Paton @LCLEMP79]

@Louiswestlondon @FootLockerEU @Clearpay_UK Guess what- just got the refund!! 🥳 I’m so relieved! I will not be buying from them again…ever!!! Good tip about clearpay- I’ll keep that in mind next time I have trouble with a company! You’ve been brilliant support-thank you ☺️

[Louise Paton @LCLEMP79]

@FootLockerEU Can I ask how come people that sent their items back to you a week after I did have email confirmation and a refund before I do ? You also aren’t answering my messages.

[Louise Paton @LCLEMP79]

@Louiswestlondon @FootLockerEU Sounds perfect! Have a good one 👍

[Louise Paton @LCLEMP79]

@Louiswestlondon @FootLockerEU Hope you’re having a lovely weekend :)

[Louise Paton @LCLEMP79]

@FootLockerEU Why have you shut down your phone lines?