@DHLParcelUK my parcel should have been delivered to France weeks ago - paid for delivery and extra customs charges & it didn’t get there. Now been asked to pay charges to have it returned. It’s a joke. Can’t find anyone to talk to. Disgusted & losing patience. Who can help?
@DHLParcelUK I've had a parcel waiting to be collected for nearly a week, and the retailer doesn't know where the driver is. Customer service cuts me off as it's not being delivered in the UK, even though it's via DHL parcel UK. How can I get help, please?
@SAS Yet again, this is not helpful. Stop sending me to links to read. It’s useless. I got through to SAS after 2 hrs on hold and the person on the phone was terrible. Again, zero customer care. I’m fed up of hearing about staff shortages. If you can’t cope, stop flying.
@SAS still waiting for my bag which went missing on June 17 from LHR. Logged it at Arlanda on June 17 and still nothing. Tried calling - been on hold numerous times for over an hour and can’t get any help. Appalling customer care. How do I find my bag!?
@SAS your customer care centres say they’re open later than they are (online and on the report I filed). I need to find my bag and I really need some actual help. If this isn’t resolved asap I won’t fly with SAS again as it’s abysmal service (2/2)
@SAS my bag didn’t arrive with me in Arlanda on June 17. It’s since been sent there as I was coming back to LHR. I can’t get any help, no one answers the phone, emails or shares updates. I’m getting very frustrated with the customer care offered (1/2)
@SAS your customer care centres say they’re open later than they are (online and on the report I filed). I need to find my bag and I really need some actual help. If this isn’t resolved asap I won’t fly with SAS again as it’s abysmal service (2/2)
@SAS my bag didn’t arrive with me in Arlanda on June 17. It’s since been sent there as I was coming back to LHR. I can’t get any help, no one answers the phone, emails or shares updates. I’m getting very frustrated with the customer care offered (1/2)
@SAS also waiting on an update from my bag from LHR to Arlanda from Friday. Please don’t tell me to register it - that was done with everyone else on landing. Been back to Arlanda, SAS tell me it’s not even arrived in Stockholm! Its 2 days! It’s ridiculous!
@ajtaylor1987@HeathrowAirport If it helps, I always travel through security with an empty 750ml water bottle and a 300ml metallic cool flask which I fill up once I’m through. Never had a problem and surprised that Heathrow couldn’t have been clearer on this for you
@RevolutApp need some help changing a phone number on my mum’s account urgently as she can’t use the app for something she need too. Can you help us please?
@TeamKnowhowUK I’ve sent them over 50 emails as they cancelled my order on April 14 and never sent my refund. No response to any. It’s actually laughable it’s so bad. Worst company to deal with right now. Will never use them again. Don’t even answer the phone, they cut you off!
@TeamKnowhowUK please can someone help me with my order. I’ve responded to a DM you sent me, sent over 30 emails and had hours on hold on the phone getting cut off each time. I can’t get a response from anyone and I really need my money back after 6 weeks 😢
@TeamKnowhowUK please can someone reply to my DMs. I had a reply, then I followed up with info requested and now radio silence. Losing patience sadly - please contact me ASAP
@TeamKnowhowUK I’m livid!! 1 1/2 hrs on hold this am to get cut off and then another 1 hr 50 with the same. No answer or reply to DM. I’m beyond disgusted. I want my money back! I’m fed up when I do get a response (2 and 4 weeks ago) of being told it’s being processed 🤬
@curryspcworld Still waiting for my £1500 laptop ordered over 3 weeks ago as you were supposed to ‘help me work from home’. Never again will I order from Curry’s. I can’t believe you can’t be replying to emails from home? You could use my laptop that you’ve not bothered to send me!